Market Manager (FT)

• Participate in sales calls with the Field Sales team member to supplement selling efforts.
• Collaborate with Sales Operations and Sales leadership to develop and manage sales forecasting and targets for the geography and field sales team members.
• Build and maintain relationships with key customers with the geography and collaborate with Sales Representatives to address any needs or issues of key accounts.
• Conduct market analysis to understand local trends, competition, and customer behavior, using insights to adopt sales strategies and approaches to drive sales.
• Conduct regular sales team meetings to review performance, share updates, review best practices, and communicate organizational strategies.
• Serve as a point of contact for the Field Sales team to help resolve customer issues or concerns.
• Ensure the use of the customer relationship management (CRM) system by Field Sales team to manage customer interactions, sales activities, and pipeline management.
• Monitor Field Sales team members’ selling techniques and customer interactions to evaluate performance and provide constructive feedback on techniques, strategies, and tactics.
• Monitor geographical expense reporting to ensure adherence to budgets and company travel and expense policies.
• Achieves revenue, budget, and other business objectives for each fiscal year for assigned market.
• Develops and implements strategic plans to accommodate corporate goals in assigned market.
• Analyzes sales reports showing sales volumes, profit loss (EVA), and margins utilizing analytics tools.
• Ensures compliance with HR policies including hiring, firing, performance management, and DOT compliance.
• Performs other duties as needed.

• Bachelor’s degree in a related field or equivalent education and/or experience.       
• 6-8 years’ relevant experience or equivalent education and/or experience.       
• 1-3 years of management experience.

• Requires specialized depth and/or breadth of expertise in own job discipline or field.
• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

• This role will be responsible for direct reports.
• Travel required approximately 65% of the time.
• The ability to lift 50 pounds regularly.

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.