Managing Director- Technology Services
Baker Tilly US, LLP
Seattle, WA
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Accounting, American Institute of Certified Public Accountants (AICPA), Applicant Tracking System, Architectural Services, Bakery, Business Services, Certified Public Accountant (CPA), Change Order Management, Continuous Improvement, Customer Relations, Customer Support/Service, DevOps, Enterprise Architecture, Facebook, Help Desk, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Leadership, LinkedIn, Maintain Compliance, Maintenance Services, Network Security, Process Management, Professional Services, Recruiting/Staffing Agency, Regulations, Service Delivery, Sourcing Strategy, Strategic Planning, Team Player, Technical Delivery, Technical Leadership
ADDITIONAL COMPENSATION
0
LOCATION
Seattle, WA
POSTED
30+ days ago
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Reporting to the Chief Digital & Information Officer, the Managing Director - Technology Services leads the Operational IT, Enterprise Architecture, and Planning & Delivery (PMO) functions. This senior leadership role is responsible for driving operational excellence, architectural integrity, and effective delivery of technology initiatives across the organization.
The role ensures alignment with the broader Technology, Digital and Innovation Office (TDIO) priorities, and fosters a culture of continuous improvement and service excellence. The Managing Director will champion IT Service Management (ITSM) practices, leveraging ITIL frameworks to optimize service delivery and process management, and will drive the adoption of a product-centric operating model to enhance customer focus and business value.
The role is also accountable for building a collaborative, inclusive, and high-performance culture, developing global sourcing strategies, and ensuring robust compliance and controls appropriate for a large-scale Enterprise organization.
ResponsibilitiesOperational IT Leadership
* Oversee all operational technology functions, including infrastructure, networking, security operations (SecOps), DevOps, CloudOps, and end-user tools & support services.
* Champion IT Service Management (ITSM) practices, ensuring the implementation and continual improvement of ITIL-based processes for incident, problem, change, and service request management.
* Ensure stabil
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About the Company
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