Manager, Product & Engineering - Digital Common API Platform (DCAP)
T-Mobile USA, Inc
Bellevue, WA
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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Authentication, Automation, Best Practices, Career Development, Cloud Computing, Coaching, Computer Programming, Computer Science, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, Customer Support/Service, Debt Management, DevOps, Documentation, Establish Priorities, GCP (Good Clinical Practices), High Availability, Incident Response, Leadership, Machine Tool, Metrics, Microservices, Microsoft Windows Azure, Multiplatform/Cross-Platform, Onboarding, People Management, Performance Management, Product Engineering, REST (Representational State Transfer), Reliability Engineering, Scrum Project Management and Software Development, Security Architecture, Service Level Agreement (SLA), Software Engineering, Stock Purchase Plans, Succession Planning, Supplier Relationship Management (SRM), Team Building, Team Lead/Manager, Technical Leadership, Usability Engineering, Vendor/Supplier Relations, Willing to Travel
LOCATION
Bellevue, WA
POSTED
30+ days ago
Job Overview
The Manager, Product & Engineering - Digital Common API Platform (DCAP) leads the strategy, delivery, and evolution of a shared, enterprise-grade API platform that enables digital products, channels, and partner integrations at scale.
This role blends product leadership, engineering execution, and people management to ensure APIs are secure, scalable, reusable, and aligned to business outcomes. Operating in an Agile/DevOps environment, this leader manages cross-functional teams of product managers, software engineers, and platform specialists (typically 5-10 FTEs plus onshore/offshore partners).
As adoption of the platform continues to grow, this role is critical to ensuring DCAP remains reliable, secure, and easy to consume - while scaling to support higher traffic volumes, broader enterprise usage, and new integration patterns.
Why This Role Matters
The Digital Common API Platform is a foundational capability that enables teams across the organization to build, integrate, and deliver digital experiences faster and more consistently.
As more products and partners rely on shared APIs, the platform must balance speed with stability, flexibility with governance, and near-term delivery with long-term scalability. This role plays a central part in establishing DCAP as a trusted, reusable platform that reduces duplication, improves developer experience, and accelerates time-to-market across digital initiatives.
The Manager, Product & Engineering is accountable for:
End-to-end product and engineering ownership of the Digital Common API Platform
Delivery of reliable, secure, and well-governed APIs consumed by multiple teams
Building and leading high-performing product and engineering teams
Driving platform adoption, standardization, and continuous improvement
Partnering closely with application teams, architecture, security, and vendors to align platform capabilities to enterprise needs
In the near term, this role will focus on stabilizing and optimizing the platform as adoption grows, improving delivery predictability, governance, and developer experience. Over time, the role will evolve toward scaling the platform, expanding reusable APIs, and advancing observability, resiliency, and automation.
Job Responsibilities:
Product & Platform Leadership
Own the API platform vision, roadmap, and backlog, aligned to enterprise digital strategy
Balance scalability, usability, security, and performance with evolving business needs
Partner with stakeholders to prioritize features, platform enhancements, and technical debt
Drive adoption of common APIs, standards, and best practices across consuming teams
Establish and evolve API design, versioning, and lifecycle management standards
Engineering & Delivery
Lead Agile delivery of platform capabilities, ensuring high availability, performance, and security
Oversee design and implementation of RESTful and event-driven APIs, integration patterns, and shared services
Champion CI/CD automation, infrastructure-as-code, observability, and reliability engineering practices
Improve delivery predictability through clear prioritization, dependency management, and execution discipline
Ensure platform solutions are well-documented, reusable, and production-ready
Cross-Functional Collaboration
Build strong partnerships with application teams, enterprise architecture, security, infrastructure, and operations
Navigate competing priorities across multiple consuming teams while protecting platform health
Act as a point of escalation for platform-related risks, dependencies, and delivery challenges
Manage technical relationships with vendors and partners, influencing roadmaps where applicable
Operational Excellence
Ensure APIs meet security, compliance, resiliency, and SLA requirements
Strengthen Zero Trust authentication and authorization capabilities across the platform
Track platform health using metrics such as availability, latency, adoption, and developer satisfaction
Improve incident detection, response, and resolution through enhanced observability and tooling
Actively manage technical debt and continuously improve platform operating models
People Leadership
Lead, coach, and develop a high-performing team of product managers and engineers
Foster a culture of ownership, accountability, collaboration, and continuous improvement
Set clear expectations, provide actionable feedback, and support career growth and development
Build sustainable team capacity through thoughtful hiring, onboarding, and succession planning
Balance delivery pressure with team well-being, encouraging a sustainable pace and healthy work practices
Create an inclusive environment that values learning, transparency, and constructive feedback
What Success Looks Like in This Role
A stable, secure, and scalable API platform that supports growing enterprise adoption
Increased use of common APIs and reduced duplication across product teams
Improved developer experience through better documentation, onboarding, and self-service
Predictable delivery of prioritized platform capabilities
Faster incident detection and resolution through improved observability
A highly engaged, effective team with clear ownership and growth paths
DCAP recognized as a trusted foundation that accelerates time-to-market for digital initiatives
Technical Skills & Experience
Required
Experience building and operating API platforms at scale
Deep understanding of RESTful APIs, event-driven architectures, and integration patterns
Experience with microservices-based architectures
Hands-on knowledge of cloud platforms (AWS, Azure, or GCP)
Experience with CI/CD pipelines, containerization, and infrastructure-as-code
Strong understanding of API security, authentication/authorization, and Zero Trust principles
Familiarity with API gateways, service meshes, and observability tools
Experience leading Agile/Scrum teams
Preferred
Experience with API management platforms (e.g., Apigee, Kong, Azure API Management, MuleSoft)
Experience supporting high-traffic, mission-critical platforms
Education and Work Experience:
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Computer Science or in a computer programming related field. (Required)
5-7+ years of experience in product and/or engineering leadership roles
Proven experience managing software or platform engineering teams
Experience delivering large-scale, complex technology platforms in an Agile environment
Career Growth
This role offers multiple growth paths based on impact and interests, including broader platform or portfolio ownership, larger team leadership, or progression into senior engineering, product, or technology leadership roles with increased strategic influence.
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $136,600 - $246,300
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
EOE Statement
We Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
About the Company
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