Manager of Pastoral Care

Introduction

Want to join a team of daring managers who care without reservations or limits? Our St. David's South Austin Medical Center team is looking for a(an) Manager of Pastoral Care. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Manager of Pastoral Care and be a part of the innovation of ideas.

Job Summary and Qualifications

Provide direction and administration of the Spiritual Care Department through management of chaplains in the provision of spiritual care services for patients, families, and staff, supports clinical ethics needs and oversight of volunteer program. 

• Integrate department services with the hospital’s primary functions. 
• Coordinate and integrate services within own department and with other departments. 
• Develop and implement policies and procedures that guide and support the provision of spiritual care services. 
• Recommend a sufficient number of qualified and competent persons to provide spiritual care.
• Determine the qualifications and competency of department personnel who provide patient care services. 
• Continuously assess and improve the department’s performance. 
• Maintain appropriate quality control programs. 
• Provide for orientation, in-service, training, and continuing education of all persons in the department. 
• Recommend space and other resources needed by the department. 
• Responds (or directs chaplain) to referrals in a timely and prompt manner. 
• Assesses (or directs chaplain) clinical units daily for spiritual care needs. 
• Provides direct spiritual care to patients, families and staff in accordance with departmental standards. 
• Makes appropriate referrals to other departments and community agencies in accordance with Spiritual Care standards. 
• Documents patient interactions in medical record. 
• Crisis Intervention Responds (or directs chaplain) to STAT calls immediately. 
• Responds (or directs chaplain) to Dr. Leo calls within five minutes. 
• Follows Spiritual Care Procedures for crisis intervention and support. 
• Documents services as appropriate. 
• Responds (or directs chaplain) to pager calls within five minutes. 
• Maintains chaplain availability for after hour pager calls. 
• Administration Co-chairs the Bioethics Committee; serves other committees as requested. Maintains membership in appropriate accrediting organizations. 
• Maintains knowledge of referral resources. 
• Maintains availability via pager daily. 
• Serves as primary representative of Spiritual Care Department to hospital Leadership. 
• Establishes written annual objectives and associated plans, which are compatible with the organization’s goals. 
• Prepares annual budget for Spiritual Care Department following established hospital procedure, and monitors department budget. 
• Interdisciplinary Collaboration and Communication Responds (or directs chaplain) to interdisciplinary referrals within the same day. 
• Attends (or directs chaplain) regular interdisciplinary team meetings (ITMs)
•  Interprets appropriate spiritual care information to others. 
• Maintains effective working relationships with hospital and other healthcare providers and community. 
• Provides in-services to hospital departments regarding spiritual care, clinical ethics, and patient rights issues. 
• Staff Chaplain and PRN Chaplain Management 
• Selects competent, qualified chaplains based on professional spiritual care standards and the peer interviewing process. 
• Assures compliance with mandatory education requirements. 
• Meets regularly with department members, compiles on call schedule (in cooperation with PRN chaplains), and tends to payroll processes. 
• Completes 30 & 90 day and annual evaluations in a timely manner. 
• Handles departmental concerns and issues as they arise. 
• Direction and oversight of Volunteer Services Department Oversee recruitment, interview, and orientation processes of new volunteers. 
• Oversee training and placement of volunteers (including junior volunteers) throughout the hospital. 
• Oversee annual in-service training and compliance with hospital policies and procedures for volunteers. 
• In conjunction with Volunteer Auxiliary officers and committees plan banquets, meetings, and other events. 
• Attend Volunteer Executive Board meetings, Captains’ meetings, and annual nominating meeting.
•  Provide support and guidance to volunteer processes. 

What qualifications you will need: 

• Bachelors Degree Master of Divinity (or equivalent) from an accredited theological seminary 
• 1 year (4 units) Clinical Pastoral Education residency from an accredited CPE facility. 
• Board certification with Association of Professional Chaplains (or other professional chaplain certifying agency). 
• Requires a minimum of 5 years experience in spiritual care, and 3 years administrative responsibilities. 
• (Preferred) experience as department lead. 
• Must evidence complete understanding of conceptual and interpersonal skills in the field of spiritual care and have demonstrated competence in the role of chaplain. 
• Must possess excellent communication skills (written and verbal), and ability to deal with diverse groups of people, including all age groups.

 St. David's South Austin Medical Center, is a 368‑bed acute care hospital within St. David’s HealthCare, offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Manager of Pastoral Care and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.