Manager in Training

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

Are you a creative and dynamic college student looking for a new challenge and an opportunity to grow and develop a luxury hospitality career? We are seeking a Manager-in-Training who is passionate about serving others and providing unreasonable hospitality with a relentless pursuit of excellence. 

As a Manager-in-Training, you will have the privilege of working with a talented group of hosptiality professionals to serve guests in various areas to gain holistic, well-rounded knowledge and on-the-job training in a luxury resort environment. This is an exciting opportunity to showcase your talent and forge your career path in the beautiful foothills of the Blue Ridge Mountains.

First Phase Rotations (12-16 Months) and should include:

• Manager/Team member shadowing
• Supervision of other Team Members
• Scheduling for that department
• Ordering and any systems used
• Guest/Client facing interaction
• Complete knowledge of positions in the department and confidence of supervisory capabilities

Rotations will be flexible based on the interests of the MIT and business needs of the property.

Second Phase Rotations (4-6 Months): Primary Interest Area

The Manager-in-Training will complete a rotation in their primary area of interest. Options include (but are not limited to): Operations, Food & Beverage, Guest Services, Marketing/Sales, or Culinary.

• General Compliance through all Phases:

 Regular and predictable attendance. Must be able to work flexible hours, weekends and holidays as needed

• Become intimately familiar with the entire property, all its amenities and its history
• To create a positive impact on the experiences of our guests and team members, as well as the reputation and financial standing of our resort. Adapts service delivery to meet needs of a diverse guest base
• Comply with all OSHA, Health Department, and resort regulations. Have a knowledge of safety and security practices and emergency/accident procedures
• Values and supports departmental and resort standards
• Inclusive and equitable in dealings with all team members and works effectively and cooperatively with others. Treats others with dignity and respect
• Shares information in an appropriate a timely manner
• Maintains open, honest dialogue with team members; addresses issues and concerns directly and immediately or through the appropriate chain of command
• Understands the importance of lateral service. Demonstrates flexibility and willingness to step out of comfort zone to support the team
• Attend team member meetings as required
• Become extremely well versed with the standard operating procedures for all areas of oversight, having a complete working knowledge of the duties performed by all subordinate positions, software systems and tools
• MIT may be asked to perform the function of Resident Assistant (RA) for our temporary team members who are working under a limited time agreement, such as J-1, H2B, or Task Force and are staying in Barnsley Resort provided housing. Resident Assistants are responsible for the following:
• Ensure departing residences clean and empty their room upon departing.
• Ensure arriving residences have the appropriate keys, codes, passwords, linens, etc and there is clean and ready upon arrival
• Schedule and facilitate weekly meetings to review/ensure compliance to house rules, discuss issues/concerns, gather feedback, etc. Send a copy of the meeting minutes to the HRD
• Create and ensure compliance to a weekly cleaning schedule
• Obtain approval from the HRD, schedule, and chaperone at least one social activity each month. A summary of the activity, who attended, and pictures forwarded to the HRD
• Function as a liaison between the residents and the HRD, report any concerns or complaints from the residents to the HRD immediately, along with a summary of actions taken to address the issue(s)
• Contact the Outpost, or The Inn after hours, to reserve a Barnsley Resort vehicle to transport residents as needed. Upon returning the vehicle, report any damage or issues with the vehicle and ensure all trash has been removed from the vehicle
• Provide transportation to the grocery store, bank, etc as needed, but no less than twice a month
• Live in the residence with the residents 24 hours a day/7 days a week for an agreed upon time
• Engage with the weekly housing inspection team to provide information to the team and communicate information to residents, as needed

Must have earned 60 Semester Credits or be a recent graduate of an accredited academic program

Prior cash handling experience necessary.

Ability to communicate effectively with the public and other employees.

Read, write and speak English fluently.

Guest Services experience knowledge of the hospitality industry.

Excellent guest service, organization and problem solving skills.

Ability to multi task and work in a fast-paced environment.

Knowledge of computer programs utilized in property management

Ability to work a flexible schedule to include weekends and holidays.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.