Manager,Customer Service
ANCRA INTERNATIONAL, LLC
Washington, DC
JOB DETAILS
LOCATION
Washington, DC
POSTED
30+ days ago
- Drive and develop aftermarket sales within the territory. The territory can be adjusted at any time at the sole discretion of the Director, APAC Sales.
- Drive monthly parts sales and maintain accurate forecasting.
- Drive internal Cash-2-Order activities for Aftermarket Sales.
- Drive direct sales where required.
- Report Voice of Customer to Director, APAC Sales.
- Build and operate exploitation rate for all service customers.
- Build and maintain Equipment Passport
- Responsible for demonstrations of mobile and static equipment, when required.
- Support Capital sales where required with regards to service aspects.
- Generate market intelligence to support business initiatives.
- Develop and grow service capabilities in the region through partnerships
- Maintaining and monitoring existing customers' satisfaction
- Additional duties as assigned.
About the Company
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