Manager,Customer Service

ANCRA INTERNATIONAL, LLC

Washington, DC

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JOB DETAILS
LOCATION
Washington, DC
POSTED
30+ days ago
  • Drive and develop aftermarket sales within the territory. The territory can be adjusted at any time at the sole discretion of the Director, APAC Sales.
  • Drive monthly parts sales and maintain accurate forecasting.
  • Drive internal Cash-2-Order activities for Aftermarket Sales.
  • Drive direct sales where required.
  • Report Voice of Customer to Director, APAC Sales.
  • Build and operate exploitation rate for all service customers.
  • Build and maintain Equipment Passport
  • Responsible for demonstrations of mobile and static equipment, when required.
  • Support Capital sales where required with regards to service aspects.
  • Generate market intelligence to support business initiatives.
  • Develop and grow service capabilities in the region through partnerships
  • Maintaining and monitoring existing customers' satisfaction
  • Additional duties as assigned.

About the Company

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ANCRA INTERNATIONAL, LLC