Manager, Community Relations - Grade 12 - $80,579.20 ~ $112,798.40 ~ $156,291.20
Delaware River Port Authority
Camden, NJ
This position will be posted from March 24, 2026 to April 7, 2026 by 4:00pm.
Must be able to pass a drug and alcohol test and a background check.
DRPA and PATCO are subject to federal law, under which marijuana continues to be illegal.
Please check your spam or clutter for any emails regarding this selection process.
Basic Purpose of Position: |
Plans, implements, and supervises community-oriented programs designed to advance the mission, vision and core values of the Authority. Under the direction of the Director, Government Relations & Grants Administration, this position assists with messaging on all forms of media and interacting as needed and directed by the Director with members of the press. |
Qualifications: |
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the duties, responsibilities, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Authority will adhere to all applicable laws and regulations in assessing an employee's ability to carry out or otherwise meet the job requirements set forth herein in a satisfactory manner. |
Major Responsibilities and Duties
DESCRIPTION OF TASK | |
1. | Serves as the point of contact between individuals and groups who initiate contact with, or request a response from, the Authority, and groups or organizations that the Authority needs to reach regarding projects that may impact upon them. |
2. | Writes material for media releases, plans and helps manage public relations programs for the Authority. |
3. | Engages civic and community organizations to support and develop community relations with the Authority. |
4. | Creates and maintains a favorable public image for the Authority by positively representing the Authority in the community and be attending and participating in community meetings and events; engages with organizational leaders on key issues relevant to the Authority; initiates dialogue with organizational leaders. |
5. | Works with the Government Relations Department to deliver a unified message to address community issues. |
6. | Assists the website manager responsible for developing, maintaining and expanding the public outreach functions of the DRPA and PATCO websites and on all forms of media. |
7. | Facilitates requests from non-profit organizations requiring in-kind services and/or surplus furniture and equipment. |
8. | Develops and implements public outreach and community education initiatives in concert with other Authority departments. |
9. | Performs special studies and prepares reports relative to the efficiency of the Authority’s community relations programs and activities. |
10. | Assists the Director, Government Relations & Grants Administration in the dissemination of information to the public and in responding to press inquiries. |
11. | Prepares statements and memoranda that articulate the Authority’s position on various community-related issues. |
12. | Monitors tracking of constituent communications in order to identify trends, quantify responses and initiate programs that improve Authority services. |
13. | Performs other related duties as required and assigned. |
Core Value Competencies
Safety: We promote safety in all we do. Our commitment to the safety of our customers and employees is paramount. Integrity: We are committed to the highest level of ethical conduct, personally and corporately. We accomplish this by being open and honest, and by meeting our commitments to each other, our customers and our region. Customer Service: We deliver the best, highest quality service to our customers because they are our primary concern. We provide quality service by focusing on both internal and external customers. Quality: We value and recognize quality performance and strive for the highest quality in all we do. We accomplish this by monitoring our work, systems and processes and taking action to ensure that they meet or exceed standards. Teamwork: We work as a team. We encourage our employees to develop and contribute their talents cooperatively. When one of us succeeds, we all succeed. Effective teamwork includes working cooperatively with others as part of a team- as opposed to working individually or competitively- to accomplish shared objectives. Communication: We encourage communication in and between all parts of our Authority because we believe the free exchange of information is vital to unity, effectiveness and service among our employees, and to our customers and the region we serve. We are committed to delivering clear, effective communications and taking responsibility for understanding others. Innovation: We are leaders in finding new approaches and encouraging new ideas. We welcome the exchange of new ideas to improve the Authority. We foster and initiate new ideas, methods and solutions to support the mission and objectives of the Authority. Dependability & Accountability: We can be relied upon to do the work that's required every time. We are consistently at work and on time, ensuring that work responsibilities are covered and expected results are achieved. Self-Development: We take steps to ensure continued learning and professional growth. Leadership: We exhibit confidence in self and others; inspire respect and trust; react well under pressure; shows courage to take action; motivate others to perform well; provide guidance and direction for the mutual benefit of the individual, the team and the organization as a whole. Strategic Thinking & Planning: We focus on the decisions and processes that determine the direction of the organization and that shape its future. We engage in a continuous and systematic process whereby future plans, projections, outcomes and success measures are established and evaluated. Managing Staff Performance: We manage the employee/employer relationship to ensure that employees are supported in meeting performance expectations and achieving departmental and organizational goals. Problem-Solving: We accurately assess problems and effectively and efficiently arrive at excellent solutions. Team Building: We provide direction and leadership to help teams achieve shared objectives and operate cooperatively and cohesively. When one of us succeeds, we all succeed. |
SUPERVISORY RESPONSIBILITIES |
N/A |
EDUCATION/TRAINING/EXPERIENCE |
Required:
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Environmental Working Conditions and Physical Effort
The following section of the job description is used to identify the overall working context in which your job is performed. These questions are included because environmental working conditions and physical effort are an important element in some jobs.
ENVIRONMENTAL WORKING CONDITIONS |
How Often: (check the appropriate box)
Occasionally = Less than 1/3 of the time Frequently = From 1/3 to 2/3 of the time Constantly = More than 2/3 of the time |
How much exposure to the following environmental conditions does this job require? | ||||
None | Occas | Freq | Const |
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| X | Normal office situation |
X |
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| Wet or humid conditions (non-weather) |
X |
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| Work near moving mechanical parts |
| X |
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| Work in high, precarious places |
X |
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| Fumes or airborne particles |
X |
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| Toxic or caustic chemicals |
| X |
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| Outdoor weather conditions |
X |
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| Extreme cold (non-weather) |
X |
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| Extreme heat (non-weather) |
X |
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| Risk of electrical shock |
X |
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| Risk of radiation |
Select the level of noise that is typical in the work environment for this job. | ||||
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| X |
| Very Quiet Conditions |
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| X |
| Quiet Conditions |
| X |
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| Moderate Noise |
| X |
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| Loud Noise |
X |
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| Very Loud Noise |
PHYSICAL EFFORT
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How much on-the-job time is spent performing the following physical activities? | ||||
None | Occas | Freq | Const |
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| X |
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| Stand |
| X |
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| Walk |
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| X | Sit |
X |
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| Stoop, kneel, crouch or crawl |
| X |
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| Climb or balance |
| X |
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| Reaching by extending hand(s) and/or arm(s) in any direction |
| X |
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| Uses hands to finger, handle, or feel |
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| X |
| Talk or good hearing |
X |
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| Taste or smell substances worked with on the job |
Does this job require that weight be lifted or force be exerted? If so, how much and how often? | ||||
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| X |
| Lifts weight or exerts force up to 10 pounds |
| X |
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| Lifts weight or exerts force of 11 to 25 pounds |
X |
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| Lifts weight or exerts force of 26 to 50 pounds |
X |
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| Lifts weight or exerts force of 51 to 100 pounds |
X |
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| Lifts weight or exerts force more than 100 pounds |
Select the specific vision requirements of this job. | ||||
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| X | Close vision |
| X |
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| Distance vision |
| X |
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| Peripheral vision |
X |
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| Depth perception |
| X |
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| Ability to adjust focus |
Note: The above statements are intended to describe the general nature and level of work being performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this job.
DRPA/PATCO is an Equal Employment Opportunity Employer
Required Skills
Required Experience