Major Accounts Manager
Johnstone Supply, The Balsan Group
Greater Boston Area, MA
JOB DETAILS
JOB TYPE
Full-time
LOCATION
Greater Boston Area, MA
POSTED
30+ days ago
Johnstone Supply
Why This Role Matters
At Johnstone Supply, our relationships power our growth. As a Major Accounts Manager, you’ll own and expand some of our most strategic, high-value customer partnerships—working directly with executive decision-makers, including private equity–backed organizations. This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success.
What You’ll Do
- Build, manage, and grow key major account relationships
- Act as the primary point of contact for executive-level customers
- Develop and execute strategic account plans aligned with long-term business goals
- Drive revenue growth through account expansion, cross-selling, and upselling
- Support contracts, renewals, and negotiations
- Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service
- Monitor account performance and proactively address risks or challenges
What You Bring
- 5+ years of HVAC distribution sales experience
- Proven success managing high-value or strategic accounts
- Strong executive presence and relationship-building skills
- Ability to navigate complex organizations and collaborate across teams
- Experience working with private equity–backed clients
- Knowledge of branch operations, logistics, and Eclipse
Why Johnstone Supply
- Industry leader in HVAC/R distribution
- Relationship-driven, team-first culture
- Opportunity to work with high-impact accounts and senior leaders
- Competitive compensation and growth potential
Work Environment
- Combination of office, branch, warehouse, and customer-site settings
- In-person presence required
- Ability to lift up to 70 pounds as needed
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