Maintenance Communications Specialist
Penske Truck Leasing Co., L.P.
Reading, PA
Position Summary
The Maintenance Communications Specialist manages all corporate maintenance communications activities including publications/newsletters, email, associate communications, intranet pages, PowerPoint presentations, and leadership messages. This role develops and implements communication strategies that enhance organizational effectiveness and ensure timely, accurate information flow across internal, organizational, field, customer, supplier, and media channels. Maintain current knowledge of emerging communication technologies and industry best practices by continuously researching, evaluating, and implementing innovative digital communication tools, platforms, and methodologies to enhance maintenance message delivery, engagement, and operational effectiveness across field and corporate teams.
Key Responsibilities
Develop and implement a comprehensive strategy for Corporate Maintenance Communications across internal, organizational, field, customer, supplier, and media channels.
Partner with technical Subject Matter Experts (SMEs) to translate complex maintenance procedures and practices into field-appropriate communications
Coordinate content creation workflow from initial input through review and publication
Ensure messaging meets the specific needs of field personnel and management audiences
Maintain consistency and quality standards across all maintenance-related communications
Facilitate knowledge transfer between technical experts and field operations teams
Manage day-to-day communications activities including communication plans for major Maintenance initiatives, prioritization of all communications, and editing and publishing of content through appropriate delivery channels.
Oversee content management and posting of maintenance materials on the intranet homepage and other virtual channels to ensure accessibility and relevance.
Collaborate with management to create PowerPoint presentations for VIP tours and supplier meetings.
Design, populate, and maintain shift huddle materials and screen presentations for field operations
Produce and distribute monthly and quarterly newsletters such as MTB and the monthly Maintenance Newsletter with attention to timeliness and thoroughness.
Develop, document, and maintain comprehensive standard operating procedures (SOPs) for all maintenance communication functions, ensuring processes are clearly defined, consistently followed, and regularly updated to reflect evolving business needs and best practices.
Maintain current knowledge of emerging communication technologies and industry best practices by continuously researching, evaluating, and implementing innovative digital communication tools, platforms, and methodologies to enhance maintenance message delivery, engagement, and operational effectiveness across field and corporate teams.
Qualifications
Bachelor's degree preferred
Minimum 2 years of experience in communications
Practical/Technical Skills:
Technical writing skills with ability to translate complex maintenance procedures and technical subject matter into clear, field-appropriate communications
Strong writing skills for printed and virtual collateral and proposal/presentation development
Proficiency in PowerPoint design and presentation development
Graphic design skills or experience with visual communication tools
Knowledge of AP style guidelines
Strong attention to detail and commitment to accuracy
Professional Skills:
Excellent interpersonal skills
Ability to work with and present to senior management
Ability to communicate effectively with multi-generational audiences in the workplace
Success Metrics
Communication scores on quality and growth surveys
Internal customer feedback from meetings and presentations
Efficiency of communication delivery and controlled email traffic
Feedback from organization and field operations
Timeliness and thoroughness of newsletter production
Penske is an Equal Opportunity Employer
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Other Corporate
Job Function: Marketing & Communications
Job Family: General Administration
Address: 100 Kachel Boulevard
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2601296
About the Company
Penske Truck Leasing Co., L.P.
We’re more than just the bright yellow trucks you see on highways and backroads all over the U.S. and Canada.
We’re a winning team of 43,000 associates who help move lives and businesses forward. Our team of experts:
- Operate and maintain a fleet of more than 420,000 vehicles at 780 locations in North America
- Lease trucks to hundreds of local and national businesses
- Rent trucks to consumers and customers at our 2,500 rental locations
- Provide supply chain solutions for some of the world’s leading brands in the automotive, consumer products, food and beverage, healthcare and retail industries, plus more.
We’re committed to delivering the best customer experience through personalized and excellent service, and the latest innovations. We're more than you realize.