Mainframe Support Analyst - Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR
Georgia IT Inc.
Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR, CA
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JOB DETAILS
LOCATION
Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR, CA
POSTED
30+ days ago
Title: Mainframe Support Analyst
Location: Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR
Duration: Full time
US Citizen, Green Card only No Third-party agencies corp to corp.
Technical/Functional Skills
Roles & Responsibilities
Location: Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR
Duration: Full time
US Citizen, Green Card only No Third-party agencies corp to corp.
Technical/Functional Skills
- 4+ years of experience in Cobol, JCL, DB2
- Hands-on experience in above skills
- Basic knowledge\Experience in any one of these technologies – IMS, CICS, COOLGEN, SAS is good
- 3+ years of SDLC real-time experience
- Exposure to ITIL process and ServiceNow
- Application production support experience is an added advantage
- Strong Communication Skills and ability to work within a distributed team
- Offshore co-ordination experience is nice to have
Roles & Responsibilities
- Provide L2 and L3 support as per the defined SLA
- Complete RCA and provide prevention plan on problems
- Build and maintain documents as part of knowledge management
- Plan and obtain on-time approval on prod releases and ensure the defect free delivery
- Align offshore team on project needs and ensure the delivery
- Review and obtain approval on the design & code with Customer on small enhancements in the application
- Propose and implement required perfective and proactive maintenance for the applications
- Provide regular status update to Customer and management
About the Company
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