Mainframe Support Analyst - Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR

Georgia IT Inc.

Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR, CA

JOB DETAILS
LOCATION
Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR, CA
POSTED
30+ days ago
Title: Mainframe Support Analyst
Location: Pleasanton, CA/ Pasadena, CA/ Denver, CO/ Portland, OR
Duration: Full time
 
US Citizen, Green Card only No Third-party agencies corp to corp.

 Technical/Functional Skills
  • 4+ years of experience in Cobol, JCL, DB2
  • Hands-on experience in above skills
  • Basic knowledge\Experience in any one of these technologies – IMS, CICS, COOLGEN, SAS is good
  • 3+ years of SDLC real-time experience
  • Exposure to ITIL process and ServiceNow
  • Application production support experience is an added advantage
  • Strong Communication Skills and ability to work within a distributed team
  • Offshore co-ordination experience is nice to have
 
Roles & Responsibilities
  • Provide L2 and L3 support as per the defined SLA
  • Complete RCA and provide prevention plan on problems
  • Build and maintain documents as part of knowledge management
  • Plan and obtain on-time approval on prod releases and ensure the defect free delivery
  • Align offshore team on project needs and ensure the delivery
  • Review and obtain approval on the design & code with Customer on small enhancements in the application
  • Propose and implement required perfective and proactive maintenance for the applications
  • Provide regular status update to Customer and management
 

About the Company

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Georgia IT Inc.