Local Account Manager

Abacus Service Corporation

Columbia, SC

JOB DETAILS
LOCATION
Columbia, SC
POSTED
30+ days ago
Job Title Local Account Manager
Client Company/Dept. Name University Of South Carolina, SC
Address 1333 Main Street, Suite 700, Columbia, SC 29201 City Name Columbia State Name SC-South Carolina Zip Code 29201 If others (Address)
Duration of the project 5 years Project End Date Due date for Resume submission 5th February 2026
No. of Openings 1 No. of Maximum Submissions 1
Job Description Develop and maintain strong client relationships, focusing on customer satisfaction, retention, and contract compliance.
Coordinate with recruiting teams to source, screen, and onboard qualified candidates across technical staffing roles.
Manage scheduling, assignments, and workforce adjustments to meet fluctuating client demands.
Monitor employee attendance, performance, and conduct; address issues promptly with HR support.
Conduct regular client check-ins, site visits, and quality assurance reviews to confirm service expectations are met.
Track KPIs such as fill rate, time-to-fill, turnover, and client satisfaction scores, providing reports to leadership and clients as needed.
Assist in developing staffing plans, recruiting strategies, and retention initiatives tailored to client accounts.
Resolve client escalations, employee conflicts, or service delivery concerns in a timely and professional manner.
Skill set info Proven success managing client relationships and delivering staffing solutions in a fast-paced environment.
Strong organizational and time-management skills with the ability to handle multiple accounts and priorities.
Excellent communication and interpersonal skills with the ability to build trust with clients and employees.
Knowledge of labor compliance, safety standards, and workforce scheduling practices.
Proficiency in Microsoft Office Suite; experience with ATS/CRM platforms (e.g., JobDiva, Bullhorn, etc.) a plus.
Ability to travel locally for client visits and workforce management.
Education Educational Qualifications:
Bachelor's degree in Business, Human Resources, or related field preferred; equivalent work experience accepted
Certifications (if required)
Documentation Required for submission Resume
Work Hours General
Account Manager Name (Proposal Team) Mohak Kukreti
Work authorization required US Citizen & GC
Relocation is accepted No
Remote work Yes
Additional Notes if any Hybrid position

About the Company

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Abacus Service Corporation