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LoanSpecialist

Compunnel Inc

Phoenix, AZ

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Documentation, Email Security, Information Technology & Information Systems, Insurance, Insurance Documentation, Loan Processing, Loans, Mortgage, Mortgage Lending, Problem Solving Skills, Property Insurance, Support Documentation
LOCATION
Phoenix, AZ
POSTED
1 day ago
The Order Services Specialist is responsible for ordering, tracking, and confirming receipt of Title and Homeowner/Hazard Insurance documentation to support the loan processing workflow. This role ensures all required third-party documents are requested, monitored, and properly documented in the system before transferring responsibility to the Loan Processor for review and condition clearing. The position helps improve processing timelines, reduce delays, and maintain proper separation of duties within mortgage operations.\n\nResponsibilities:\nPlace Title and Homeowner’s Insurance orders when loans are ready for processing^Enter third-party vendor or agent contact information into the system^Initiate orders through approved channels such as secure email, fax, or vendor platforms^Request required documentation including Title Commitment, CPL, E&O, Proof of Good Standing, Wire Instructions, and Insurance policies^Monitor outstanding orders and follow up with title companies and insurance agents^Escalate delayed or stalled orders when necessary^Confirm receipt of documents and ensure they are uploaded and indexed correctly in the system^Maintain accurate, auditable records and update order status in the system^Collaborate with Loan Processors and Mortgage Specialists to obtain missing information or resolve issues^Document and escalate unresolved issues according to procedures

About the Company

C

Compunnel Inc