Licensed Insurance Customer Service Representative
Howard Hanna Insurance Services
Pittsburgh, PA
Property & Casualty Customer Service Representative Howard Hanna Insurance
Join a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative, youll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.
Were more than an agencywere a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients peace of mind while helping you build a rewarding career.
Grow your career. Make an impact. Join our team today!
Salary Range: $45000.00 - $48000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Competitive compensation and benefits package
Ongoing training and professional development opportunities
Supportive, inclusive, and growth-focused workplace culture
Opportunities to advance within the company and broaden your insurance expertise
work with a recognized Best Practices Agency
Fun & Friendly Co-workers
Bonus Opportunities
Responsibilities
- Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise
- Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions
- Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships
- Maintain accurate records and documentation in compliance with industry standards
- Collaborate with a supportive team dedicated to client satisfaction and professional growth
Requirements
- Active Property & Casualty insurance license (required)
- Strong communication and interpersonal skills
- Passion for educating and helping clients understand their insurance options
- Proven ability to identify opportunities for cross-selling and account expansion
- Attention to detail and commitment to regulatory compliance
- Team-oriented attitude and a drive for continuous improvement