Licensed Health Insurance Agent
Lyric National
Lincolnwood, IL
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JOB DETAILS
LOCATION
Lincolnwood, IL
POSTED
30+ days ago
About Us
Lyric National Inc. Lyric National provides skilled nursing facilities and other long-term care facilities with a concierge platform for in-facility healthcare services funded through a supplemental accident and sickness policy (Enhanced Plan). Our program enables residents to access robust medical services-often beyond what traditional Medicaid structures provide-while helping facilities maximize healthcare options for patient care.
We are committed to improving healthcare access and financial sustainability for long-term care providers through innovative insurance solutions.
Your Role
We are seeking In-Facility Health Insurance Agents to work onsite at partner healthcare facilities. In this role, you will educate residents and caregivers/ family members about health insurance options, assist with enrollment, and ensure compliance with company and regulatory standards. You'll be a trusted resource for residents and families, helping them navigate coverage options and access essential care.
This is a client-facing position that requires strong communication skills, attention to detail, and a passion for helping people understand their insurance benefits.
What You'll Be Doing
- Engage with residents and family members to explain health insurance plans and benefits.
- Assist with enrollment applications and verify eligibility.
- Provide guidance on coverage options and answer questions clearly and accurately.
- Maintain accurate records and submit required documentation promptly.
- Ensure compliance with HIPAA, state regulations, and company policies.
- Collaborate with facility staff and internal teams to support client needs.
- Deliver exceptional customer service and build positive relationships with residents and families.
What You'll Bring
- High school diploma or equivalent (Associate or Bachelor's degree preferred).
- Active state Health & Life Insurance License (or ability to obtain – company will cover licensing costs).
- 5+ years of experience in health insurance sales, enrollment, or customer service.
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to work independently in a fast-paced, onsite environment.
- Proficiency in Microsoft Office and Salesforce
- This is a field based position, ability to travel up to 75% is required
Preferred Qualifications:
- Familiarity with Medicare/Medicaid, supplemental insurance products, and long-term care coverage.
- Experience in healthcare facilities or senior care environments.
- Knowledge of HIPAA compliance and insurance fraud prevention.
About the Company
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