Legal On-Site Services Specialist.Managed Services Onsite
Metasys Technologies, Inc.
Chicago, IL
Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform one of the following at entry level: bindery, QC and final check, housekeeping, Hospitality, file services, call center representative, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Runs high volume copy machines and performs binding and finishing work. Handle highly sensitive and confidential documents that may be time sensitive. Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment. Operate high volume scanners. Operate image handling software. Operate MS Office and Email systems Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs. Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Delivers completed jobs to pre-determined customer locations within and outside of the site. Maintains daily meter and service logs. May travel between customer s buildings. Answers customer questions regarding status or feasibility of job requests. Ensures upkeep of convenience copier areas by keeping neat and well stocked. Performs duties related to the shipping and/or receiving of materials. Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. Uses all copier equipment, calculator, fax machine, postage meter and some PC. Performs filing duties, which may include purging and archiving old documents. Performs duties of scanning, file conversion and file naming. Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD. Manage TOC (Table of Contents) first page of electronic file. Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search. Perform file formatting for printing/Excel files. Assist with coordinating projects that will be completed off site (BIS or Smart Source). Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners. Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure. Performs other duties as assigned.
Quals--
CSP: Molly Todd
Manager Job Description:
Pay Rate: *** - ***
Work Address: 222 North Lasalle street, 24FL Chicago IL, 60601
Dress Code: Business casual
COVID Requirements: None
Driving: No driving
Interview Type: Could be phone/virtual/in-person
Working in Duplicating, Printing, coping, working on a hole punching machine, cutter, putting books together, talking to the customer on jobs. Someone that has duplicating experience would be successful in this role. There will be extensive standing, using copiers and other duplicating equipment. Parking is not free and not reimbursed.
Typically Required: Requires high school diploma, GED, or equivalent work experience. Complete Ricoh Legal training within 90 days of hire and maintain any new training requirements. Some related copy job experience is preferred. Minimum of 1 year of experience in the Legal Industry is strongly desired. Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills. May require a valid driver s license and minimum levels of auto insurance coverage per Ricoh policy. Demonstrated competency in basic computer skills including proficiency in MS Office Suite. Technical aptitude with printers, copy and postage machines and other office equipment. Good customer service skills. Good organization skills. Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow. Requires knowledge and understanding of shipping/receiving procedures. Basis electronics knowledge is preferred. Possesses ability to work independently and flexibly to complete projects. Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. Possesses ability to comprehend instructions concerning mail delivery. Possesses troubleshooting and problem solving skills. Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. Possesses excellent customer relations skills and excellent verbal communication skills.
Start date:--
2/2/2026
End_date:--
6/30/2026
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About the Company
Metasys Technologies, Inc.
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.