Leasing Manager

Are you a strategic leader who thrives on delivering exceptional customer experiences and motivating high-performing teams? If so, The Donaldson Group, a trusted name in multifamily property management, is looking for a dynamic Leasing Manager to lead leasing operations at (The Berkshire), a 757-unit apartment community in (Washington DC).

At Donaldson, our goal is to provide Peace of Mind in every interaction—for residents, partners, and our team members. We manage a diverse portfolio of communities across the Mid-Atlantic and are proud to create places people love to call home

Responsibilities:

• Lead and support the leasing team, fostering a customer-first, results-driven environment

• Oversee the entire leasing process—from marketing and prospecting to lease execution and move-in

• Develop and execute outreach strategies to drive traffic, maximize occupancy, and reduce vacancy loss

• Ensure all resident interactions reflect our company’s values and service standards

• Manage resident retention and renewal initiatives with a strong focus on satisfaction and engagement

• Analyze leasing reports, traffic trends, and market data to inform decisions

• Maintain accurate and organized lease records using Yardi software

• Partner with the property manager on operational and strategic goals

Requirements: 

• Minimum of 2 years of experience in multifamily leasing or residential property management 

• Strong written and verbal communication skills 

• Professional attire 

• Experience with Yardi Voyager/Rent Café or similar software preferred.

• Experience overseeing or mentoring leasing staff strongly preferred.

• Experience working in a large community (500+ units) required

• Knowledge of Fair Housing regulations required.

• Proven ability to meet leasing and occupancy goals

• Previous supervisory or team lead experience strongly preferred 

• Strong leadership, communication, and organizational skills 

• Bilingual in English and Spanish is a plus 

• Proficiency in Microsoft Office (Word, Excel, Outlook) required

• Customer-service mindset with the ability to multitask and stay composed under pressure 

• Must work two weekends per month (Saturday & Sunday) during summer season and Saturdays during off-season.

• Flexible schedule based on operational needs.

Why Donaldson? 

We know our success starts with our people. At Donaldson, we foster a supportive, value-driven culture where you can grow your career while making a meaningful impact. 

Benefits Include: 

• Competitive hourly pay + performance opportunities 

• 20% employee housing discount 

• Medical, Dental & Vision Insurance 

• Short-Term & Long-Term Disability 

• Life Insurance & AD&D 

• 401(k) Retirement Plan 

• Paid Time Off (PTO) 

• Membership in Access Perks 

• Paid Volunteer Days & Community Service Programs 

• Pet Discount Plans 

Recognized as a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, we are committed to integrity, innovation, and community. Join us in building strong, service-oriented communities and shaping the future of residential living. 

Apply now and become part of a team where people, performance, and purpose thrive. 

The Donaldson Group is an Equal Opportunity Employer.