Who We Are: 7 Leaves Café is more than a coffee and tea shop. We are a mission-driven specialty beverage brand and a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into over 40 locations across California, Nevada, and Arizona, with more than 1,200 team members. Our mission is simple: enrich the human experience through thoughtfully crafted beverages, a welcoming environment, and a people-first culture.

Guided by servant leadership and community impact, we cultivate leaders at every level and foster a workplace where team members thrive, make an impact, and deliver WOW every day.

Why 7 Leaves Cafe: At 7 Leaves Café, training is culture in action. The Learning Experience Design Manager plays a critical role in shaping how our standards, values, and expectations are learned, retained, and lived across the organization. This role is ideal for a learning leader who is energized by building systems, improving consistency, and ensuring training truly translates into confident execution in real store environments.

Position Summary: The Learning Experience Design Manager is an enterprise-level learning leader responsible for designing, testing, and continuously improving how training is structured, delivered, and retained across 7 Leaves Café. This role owns the learning experience itself-ensuring training content, sequencing, and reinforcement drive consistency and reduce the need for retraining.

This role partners as a peer to Corporate Training Managers and collaborates closely with Operations, R&D, and Brand to diagnose where training does not stick and to strengthen learning systems that scale with the business. While primarily office-based, this role maintains a field connection through observation and validation to ensure learning design aligns with operational reality.

Position Details & Work Requirements:

Salary Range - $71,000k - $76,000k annually (Exempt)

Location - On-site at our Huntington Beach Corporate Office

• Work Environment: Office first, Monday-Friday schedule with occasional store visits as needed
• Physical Requirements: Must be able to sit and stand for extended periods and occasionally lift up to 15 lbs. Reasonable accommodations will be provided for qualified individuals.

What You'll Do:

Learning Experience Design & Effectiveness

• Design and continuously refine how training is structured, sequenced, and reinforced to improve retention and on-the-job application
• Identify breakdowns where training content does not stick and redesign learning experiences to address root causes
• Build scalable learning frameworks that support consistency across all stores and roles

Training Content Development

• Lead the development and evolution of training content across digital and in-person platforms
• Partner with R&D and Brand to ensure training materials are accurate, on-brand, and aligned to product and experience standards
• Support content readiness for rollout in partnership with Corporate Training Managers

Field Observation & Validation

• Conduct store observations as needed to validate learning effectiveness and identify system-level gaps
• Gather insights from field execution to inform improvements to training design and content
• Pilot and test new learning approaches prior to broader rollout

Cross-Functional Collaboration

• Serve as a peer partner to Corporate Training Managers, supporting field execution through stronger learning design
• Collaborate with Operations leadership to align learning systems with operational priorities
• Act as a connector between training strategy, content development, and real-world application

What This Role Does Not Own:

• In-store retraining or execution of retraining plans
• Store performance, labor management, or operational decision-making
• Final operational authority (owned by Operations)

What We're Looking For:

• Required: Field training or store-level leadership experience in a multi-unit or operational environment
• Strong understanding of adult learning principles and training design
• Proven ability to translate observed performance gaps into effective learning solutions
• Ability to lead through influence and partnership
• Experience collaborating cross-functionally with Operations and Brand partners
• Experience with LMS or digital learning platforms (e.g., Opus or similar)
• Background in instructional design, learning experience design, or L&D systems
• Strong attention to brand voice, tone, and visual consistency
• QSR, food & beverage, or hospitality experience preferred

Why You'll Love Working Here:

- Stay fueled and inspired: Enjoy your favorite handcrafted drinks on and off the clock with team member discounts.
- Comprehensive benefits: Medical, dental, and vision plans available for eligible team members to support your health and well-being

- A culture that matters:Join a team that values authenticity, collaboration, and fun - where your personality and ideas are welcomed.
- We support you on the move: Travel reimbursement is provided for eligible work-related travel, so you can focus on doing your best work without the extra stress.

- Grow and be rewarded: Eligible Team Members will participate in our Annual Bonus Pool and be recognized for your contributions and impact.

- Career development:Take advantage of mentorship, hands-on training, and opportunities to advance within the company.

If you're passionate about developing people, building impactful learning experiences, and elevating teams, we'd love to brew something great together!

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Equal Employment Opportunity Statement

7 Leaves Café is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.