Lead Quality Engineer (Remote)

This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX

At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.

This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today.  If you’re energized by transformation, passionate about Technology Quality Assurance, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you.

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Creates the Quality Assurance (QA) testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met. Serves as a mentor to less experienced teammates and leads testing meetings and routines where appropriate.

• Experience in designing and building test automation scripts Selenium for CIAM and Fraud Solutions.
• Design, develop, maintain automated test scripts using Java, Selenium, Cucumber and TestNG and establish frameworks, platforms, and tools for functional, end-to-end testing, performance and load testing, UI and API testing.
• Perform Database validation and backend testing as required.
• Ability to provide accurate project estimates and timelines.
• Collaborates with developers and product teams to identify, document, and resolve defects.
• Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.
• Excellent understanding of Software Quality Assurance Techniques and strong knowledge of SDLC and STLC.

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer

Preferred Qualifications:

• Strong knowledge of Java Programming using OOPS concepts.
• Strong knowledge of enterprise systems and mobile application architecture.
• Hands-on experience with test automation tools (e.g., Selenium, Cucumber, Playwright, Appium, and API testing frameworks).
• Experience with test documentation and defect management tools (e.g., JIRA, X-Ray, Test Ray).
• Experience with API testing tools such as Postman, SoapUI or similar.
• Familiarity with DevOps, CI/CD environments and modern delivery practices.
• Proven experience in test case development, defect management, and root cause analysis

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.