L3 IT Technician
The Peak Organization
Marietta, OH
- Relocate equipment from loading docks to deskside
- Unbox assets
- Setup laptops, desktop, monitors, and peripherals
- Identify and troubleshoot out-of-box hardware failures
- Initialize and monitor completion of Lenovo Automated Deployment Solution (“ADS”) and remediate issues identified by Lenovo ADS
- Verify successful completion of deployment process
- Execute any defined post migration steps to complete system initialization, per script
- Lead successful migration of data, files, and settings as per customer instructions.
- Lead restoration of file share mappings, favorites/bookmarks and printer installs
- Update Customer provided master tracker with information about migrated system
- Remove old units from work area to an onsite location
- Remove dunnage to an onsite recycling location
- Prepare replaced equipment for shipment
- Follow any other related Customer provided tasks for asset tracking
- 2-4 years of experience in the IT Field
- Windows Desktop Operating Systems (Windows 7/8/10)
- Working in an Active Directory Environment (Joining Computer to Domain, Create Accounts, Reset Passwords)
- Standard Desktop Applications (Microsoft Office, Adobe Acrobat etc.)
- Ability to troubleshoot Network Equipment and identify network related equipment
- Be familiar with ticketing/help desk software
- Strong troubleshooting skills and technical knowledge
- Ability to prioritize, schedule, coordinate and manage a variety of activities and projects
About the Company
The Peak Organization
Peak Organization is a leader in recruiting and placing marketing, advertising, communications and creative professionals for Fortune 500 companies, major advertising agencies, cutting edge interactive agencies, design firms, publishing, professional and non-profit services organizations.
Our temps/consultants fill in on special projects, new business pitches, vacations, maternity leaves, etc. Due to our legacy of excellence, we present your credentials with ease and confidence.We also offer a temp-to-hire option, so you can "test-drive" the working relationship - without risk.
Permanent placements provide our clients with long term, successful career matches. We are dedicated to understanding your goals and strategy, and to maintaining the highest standard of excellence, professionalism and responsiveness. We welcome the opportunity to work with you in identifying exceptional career opportunities on a temp, temp-to-hire or permanent basis.