L3 AVT Technician
The Peak Organization
Santa Clara, CA
Position: L3 AVT Tech
Location: Santa Clara CA 95054
Pay Rate: $22
Hours: M-F 8-5
Duration: 02/09/2026 to 04/09/2026 - CONTRACT-TO-HIRE
Description: You will work in a corporate environment onsite with one of our largest and most well-known customers. This role supports the Video Collaboration group by providing high-level Audio/Visual (AV) troubleshooting, maintenance, and customer support.
Responsibilities:
• Quickly troubleshoot AV systems with minimal reliance on BKMs
• Engage external vendors for RMA replacements and out-of-scope maintenance
• Use creative problem-solving to restore functionality in "hard-down” conference rooms
• Build and maintain IPL GC3 files (adding/removing drivers)
• Update Extron and AMX firmware as part of preventative maintenance
• Demonstrate in-depth knowledge of monitors, projectors, and video conferencing system functionality
• Manage and complete quarterly preventative maintenance projects
• Create and resolve break/fix tickets by monitoring client ticketing systems
• Respond to customer meeting support requests
• Escalate major break/fix issues and workarounds to the VC Lead Technician
• Manage site inventory and spares using the designated database
• Serve as point of contact for Level 2 technicians
• Partner with VC Lead for project deployments, floor renovations, and escalations.
You will regularly interact with clients in person, via phone, email, and IM. This dynamic role involves cross-training to backfill peer team members and participating in ongoing hands-on training to expand your technical capabilities.
Requirements:
• 3+ years of audio/visual experience preferred
• Strong understanding of live sound signal flow
About the Company
The Peak Organization
Peak Organization is a leader in recruiting and placing marketing, advertising, communications and creative professionals for Fortune 500 companies, major advertising agencies, cutting edge interactive agencies, design firms, publishing, professional and non-profit services organizations.
Our temps/consultants fill in on special projects, new business pitches, vacations, maternity leaves, etc. Due to our legacy of excellence, we present your credentials with ease and confidence.We also offer a temp-to-hire option, so you can "test-drive" the working relationship - without risk.
Permanent placements provide our clients with long term, successful career matches. We are dedicated to understanding your goals and strategy, and to maintaining the highest standard of excellence, professionalism and responsiveness. We welcome the opportunity to work with you in identifying exceptional career opportunities on a temp, temp-to-hire or permanent basis.