KS970 - Full-Time Estate Manager/Butler - NYC/Hamptons

A busy entrepreneurial couple in NYC is seeking an experienced Estate Manager/Butler to oversee operations for a sophisticated, multi-property private household.  This role is ideal for a seasoned professional with a background in luxury hospitality or private, five-star-level service who excels at leadership, organization, and elevating service standards.  The position is based in NYC, with travel to the Hamptons and Aspen as needed.

• Provide senior-level management of all household operations across multiple residences
• Develop and implement comprehensive standard operating procedures and house manuals
• Ensure seamless execution of formal and informal entertaining with a strong focus on food, wine, and table presentation.
• Logistical organization of private Michelin level dining intimate events, dinners and gatherings at the home
• Supervise and mentor household staff, fostering a calm, professional, and respectful environment
• Manage vendors, contractors, and special projects from routine maintenance to capital improvements
• Oversee inventories, including art, collectibles, and wine
• Coordinate travel logistics, working closely with pilots, drivers, and external service providers
• Maintain calendars, contractor access, and security protocols
• Introduce systems for password management, documentation, and institutional knowledge retention
• The two dads will be expecting children in the fall, so comfortable working around infants and newborn care specialists is required

• Warm, respectful culture with very high standards and appreciation for excellence
• Emphasis on precision in service without unnecessary formality
• Expectation of professionalism balanced with respect for personal time once systems are in place

• Legal to work in the US
• Comfortable working in a modern family environment and coordinating across multiple homes
• Prior experience as an Estate Manager, Director of Residences, or senior hospitality leader or butler in a high-end home
• Strong background with high-level service. Exposure to fine dining, wine programs, and formal entertaining is a plus
• Demonstrated ability to create structure: SOPs, manuals, checklists, and training programs
• Confident leader who delegates effectively and empowers staff
• Highly detail-oriented with excellent communication skills
• Proactive mindset with the ability to anticipate needs and recommend solutions
• Discreet, professional, and respectful of privacy
• Ability to travel between residences as needed
• Strong technology and organizational skills 

The couple is offering a competitive salary commensurate with experience, with benefits included.