Junior Business Operations Specialist
Atrium Staffing
Columbus, OH
As a leading woman-owned, comprehensive talent management firm, Atrium is focused on providing holistic contingent workforce solutions in today's market. Recognized for our pioneering Applicant-Centric TM approach and award-winning culture, our expertise includes Staffing, Recruitment, and Workforce Solutions.
What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to creating a meaningful impact on the workforce.
Position Overview:
Atrium is looking for a passionate and self-motivated Junior Business Operations Specialist to act as a partner to the Client Services team. The Junior Business Operations Specialist will rely on their background in operations, strategy, project management, and process improvement to support the various work streams, goals, and initiatives across the contingent workforce division. This role will work closely with the Senior Director, Client Success, by being a trusted advisor and brainstorming partner, a guide to help lead and initiate change throughout the organization, helping strategic ideas take root, and providing early facilitation until a more formal project is established. The Business Operations Specialist will think strategically while providing tactical support to implement ideas, providing nimbleness to be able to address pressing business issues that need immediate attention, and making connections across the enterprise that others may not see. Additionally, the Junior Business Operations Specialist will function as a liaison to enabling functions (particularly, payroll, accounting, and IT/software/automation) by deeply understanding their capabilities and applying them to enhance contingent workforce services and solutions. They will provide independent, informed, unbiased insight, including on-the-ground feedback.
The Junior Business Operations Specialist must be dynamic, metrics and data-oriented, creative, passionate, extraordinarily organized, and can understand nuanced business challenges to provide thoughtful and effective solutions. You will be successful in this role if you dive headfirst into accepting diverse and challenging assignments with rigor and curiosity. Consistently find connections between seemingly unrelated concepts. Can take an idea or problem that may not necessarily have a defined home within the organization and go figure it out with little to no direction. Can build a sphere of influence at all levels. Identify operational gaps, plug the holes, and just make things work. You are innovative, resourceful, and can thrive in a fast-paced environment.
Responsibilities of the Junior Business Operations Specialist:
- Enable, enhance, design, analyze, maintain, and streamline business processes on various platforms, to bring value to our WORKS teams and to support our evolving strategy.
- Manage the execution of strategic initiatives that require cross-team and cross-functional collaboration.
- Support in monitoring and executing key initiatives throughout the assigned WORKS client.
- Serve as a strategic advisor account management staff and shared services, serving up data-driven insights that can improve our client experience and empower our business to scale in both size and impact.
- Supplement various initiatives by serving as part of the project team, providing programmatic support, etc.
- Absorb context quickly and dip in and out of initiatives meriting deeper support.
- Develop work plans and pivot quickly as priorities shift.
- Compile special reports, ad hoc presentations, and communications for internal and external stakeholders.
- Support work in other areas by building cross-functional relationships with key partners across the organization, enabling teams and individuals to achieve goals, and enforcing accountability as needed.
- Provide actionable business-oriented recommendations and insights for the Client Services team.
- Drive internal communications strategy, including SharePoint updates, team emails, knowledge base, newsletters, and training materials.
- Learn and optimize team training, workstyle, and tools.
- Build ongoing knowledge and expertise about HR and payroll compliance through practical experience and ongoing learning and development assignments to become a subject matter expert to the internal WORKS team.
- Other projects or tasks as directed by your manager.
- 2 - 4 years of work experience in an operations and/or process improvement role. Staffing Industry and/or Human Resource experience is a plus.
- Ability to work cross-functionally and collaboratively across the organization.
- Demonstrated ability to work independently with little direction.
- Demonstrated ability to prioritize and proactively approach issues, as needed.
- Excellent verbal and written communication skills.
- Demonstrated attention to detail.
- Working knowledge of Microsoft Office Suite and agility in various technical platforms.
- Ability to sit for extended periods of time.
- Bachelor's degree is required.
- Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401(K), and Commuter benefits program).
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 160101
About the Company
Atrium Staffing
Founded in 1995, Atrium is a privately held, woman-owned staffing and recruitment firm. Our mission is to find people jobs they love and create custom staffing and contingent workforce solutions for our clients’ toughest business challenges. We remain dedicated to our founding Applicant-Centric philosophy, the personalized service we offer to every client and the importance of hiring talented, hard-working internal staff who embody our core values every day! Everyone we place and every problem we solve is made that much more rewarding by the motivated, engaging people that make up our team.
Our Staffing Specialities include:
Administrative Support
Since 1995, we’ve found thousands of Executive Assistants, Receptionists, Administrative Assistants, Data Entry Professionals, Office Managers and Paralegals jobs that they love. With that much experience, you can rest assured our Recruiters will find you the right job, faster. Whether you are looking for ongoing, temporary work or a fulfilling full-time job, we work with some of the most coveted companies in the world.
Creative & Marketing
Our creative recruitment team has one goal; getting you the job you want and deserve. Whether you’re a Digital Creative, Front End Developer, Graphic Designer, Digital Marketing, Copywriter, UX Strategist or Art Director, we have the industry connections and expertise to match you with the right position. If you are a creative professional looking for an agency advocate, contact us and get started now.
Customer Experience
Our Customer Experience opportunities include job openings at the hottest companies in your area – from e-commerce, to on-demand transportation services, to the rapidly-growing meal delivery industry. Our candidates love working one-on-one with our Customer Experience Recruiters and gaining access to these cutting-edge customer service hubs. Our jobs range from Brand Ambassador to Client Retention Specialist and Live Chat Representative.
Fashion & Lifestyle
Our employment agency partners with the most in-demand brands and fashion houses in the world placing freelance and full-time talent. Whether you’re an intern trying to take the leap to employee or a fashion veteran looking to make a calculated move, we have the industry connections to get you there. Our Recruiters are Designers, Buyers and Merchandisers themselves who guide candidates through the interview process, review their portfolios and truly get to know them. We’re thorough because we want to ensure that, in the end, all of our placements are a perfect fit. No pun intended.
Finance & Accounting
Atrium is a staffing agency that represents the best finance and accounting professionals in today’s market, from entry-level Payroll Associates and Accountants, to Controllers and CFOs, who are eager for their next opportunity. Our expert Recruiters leverage their unparalleled industry experience and deep-rooted relationships with their clients, gaining you access to the top temp, temp to hire and direct hire opportunities.
Human Resources
We understand human resources because we ARE human resources. Our HR recruitment team is actively placing Benefits Specialists, HR Managers, HR Directors, HR Generalists, HR Coordinators and other Human Resource Professionals every day in jobs they love. Whether you are a recent graduate looking to break into the industry, or a seasoned HR vet, we have the connections and experience to take your career to the next level.
Real Estate
We are matching qualified Property Managers, Property Assistants, Lease Administrators, Facilities Managers, Tenant Services Coordinators and other real estate and property management professionals with temp, temp to hire and direct hire jobs every day. Our recruitment firm’s dedication to quality allows us to deliver the highest levels of service to candidates in the commercial, retail and residential real estate professions.
Scientific
At our employment agency, we find excitement in connecting talented scientific professionals with outstanding companies across the United States. Jobs can be temporary for employees to gain valuable industry experience or long-term roles that will develop or even change an employee’s career path. Much of the thrill we get out of helping someone launch or advance their career comes from the fact that our Scientific Recruiters are industry professionals. Why wouldn’t you want chemists, lab techs and compounders making the match for you?
Supply Chain & Operations
In an industry that’s so rapidly changing like Supply Chain & Operations, you need an experienced team of Recruiters that understands the nuances involved in your job search. Whether you are looking for a new opportunity as a Director of Procurement, a Manager of Supply Chain or Plant Manager – we have long-standing relationships with top firms across the nation.