Junior Account Manager

Vega Innovations is a marketing firm that needs a Junior Account Manager who sees customer success as the root of all meaningful sales. In San Bernardino, you’ll help Frontier users master their fiber internet and entertainment setup, ensuring no opportunity for value is missed. The Junior Account Manager consistently supports and builds the kind of loyalty that leads to renewals, referrals, and positive reviews—all of which quietly power our sales engine.

As a Junior Account Manager, you are expected to think strategically about each client interaction. The Junior Account Manager analyzes usage patterns to recommend the perfect Frontier tier, making your sales advice consultative. This strategic layer to your sales work ensures that each account is optimally set up, reducing issues and protecting the lifetime value of the sale.

When a household needs better speed, they need you. The Junior Account Manager matters because they take ownership of the journey and deliver the Gigabit America promise with a professional edge that the competition can’t touch.

• Assist in processing Frontier fiber internet and YouTube TV activations, ensuring accounts are set up correctly and customers feel supported. 

• Conduct account check‑ins with residents, confirming their multi‑gig speed plans and Wi‑Fi 7 hardware match household needs.

• Record customer interactions and activation details in Frontier’s systems, supporting transparency and sales growth.

• Help resolve connectivity questions in simple, relatable terms, turning technical issues into successful activations and satisfied customers.

• Share updates on Frontier’s promotions, guiding households to maximize value through reward cards and bundled sales.

• Learn and apply technical knowledge of fiber internet reliability and YouTube TV DVR features, building confidence in consultative sales discussions

• High school diploma or GED required; Bachelor’s degree in Business Administration, Marketing, or Communications is preferred for this professional career path.

• Skilled at connecting Frontier’s fiber‑to‑the‑home advantages to household needs in persuasive, customer‑friendly terms. 

• Experience in sales or account management, with measurable achievements in meeting quotas and driving customer satisfaction.

• Strong organizational discipline to manage multiple accounts, maintain data integrity, and support territory sales growth in San Bernardino.

• Adaptable to industry changes, reinforcing Frontier’s position as Southern California’s premier provider of fiber internet and YouTube TV