Junior Account Manager

PMI Sales Agency, a Denver sales and marketing firm, is looking for a Junior Account Manager to champion Quantum Fiber for local households. You will support account relationships, participate in sales activities, and ensure every resident’s transition to Quantum Fiber is seamless. By managing account needs with professionalism, the Junior Account Manager helps strengthen sales outcomes and client trust.

As a Junior Account Manager, you’ll be trained in account coordination, customer engagement, and service follow‑up. The Junior Account Manager will work directly with residents, assisting with account setup, clarifying service details, and supporting the sales team in delivering reliable Quantum Fiber solutions.

Core Functions of the Junior Account Manager

• Support Quantum Fiber representatives by helping Denver households navigate account creation, service tiers, and installation readiness during on‑site engagements.
• Complete administrative tasks, including updating customer profiles, logging service notes, and coordinating appointment windows.
• Ensure residential account accuracy to prevent billing issues and maintain consistent Quantum Address household questions during in‑person interactions.
• Present Quantum Fiber pricing, features, and upgrade paths in ways that help residents feel confident in their service choices.
• Collaborate with sales teams and Junior Account Managers to strengthen territory performance and increase Quantum Fiber adoption across assigned neighborhoods.

Education & Experience Needed for the Junior Account Manager

• High school diploma or GED preferred.
• Experience in account management, customer service, or residential support is a plus.
• Detail‑oriented in maintaining records and supporting efficient account processes.
• Self‑starter who thrives in face‑to‑face residential interactions across Denver.

Preferred Skills for the Junior Account Manager

• Strengthens both account retention and neighborhood sales momentum.
• Shows curiosity about fiber performance to enhance account credibility and sales clarity.
• Uses simple explanations to help residents be confident in their accounts and plan decisions.