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IT Systems Analyst III

TekWissen LLC

Houston, TX

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JOB DETAILS
SALARY
$82.75–$90.34
LOCATION
Houston, TX
POSTED
Today
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is leading North American midstream energy company, providing transportation, storage, and related services for natural gas, natural gas liquids (NGLs), crude oil, refined products, and petrochemicals.
Job Title: IT Systems Analyst III
Location: Houston TX 77002
Duration: 06 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
  • We are currently seeking a Systems Analyst for Oracle eBusiness Systems, on-premise release R12.2.10.
  • The Analyst will work effectively under minimal supervision and provide application support for customizations and extensions covering modules in Finance or Oracle Projects.
  • This position will support our business users, participate in all relevant changes management activities, and overall service delivery and customer satisfaction.
  • This will require interaction with core business users and the need to work as a team member of a large Oracle support team.
Responsibilities include, but are not limited to:
  • Provides application functional and limited technical support for Oracle eBusiness Systems Modules in Finance (AR, AP, GL, CM, FA, iExpense, and iSupplier) and in Projects (Costing, Billing, Accounting). Prior experience in a support role is required.
  • Must be customer facing, willing to take on system operational challenges, articulate ideas clearly, understand the problem and identify the underlying cause of the system issue.
  • Must be able to identify customizations from standard feature and functionality. A keen, inquisitive and investigative approach to problem solving using data as evidence.
  • Must be able to generate adhoc reports to support or identify the magnitude of the issue at hand.
  • Troubleshoots, identifies the underlying cause, and recommends workarounds and/or corrective actions to mitigate the impediment.
  • Use diagnostics scripts, SQL and other query writing tools to analyze data, extract data for ad hoc reporting, and identify constraints and integrity issues with data.
  • Provide data correction scripts to address a defect due to inconsistent state of the data.
  • Conduct conference room pilots, user acceptance testing on defect fixes, features and system improvements, ensuring acceptance criteria is met without significant impediments.
  • Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable).
  • Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle.
  • Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business expertise solutions.
  • Tracking deliverables and provide reporting to management as needed.
  • Willing to travel up to10%.
The successful candidate will have the following qualifications:
  • Bachelors degree from an accredited university with Accounting Major, or 5 years of related industry is required.
  • At least 5-7 years of experience working and supporting Oracle eBusiness Modules. Preferably Finance and/or Oracle Projects. It required that the candidate is aware of the dataflow processes between subledger and between subledger and General Ledger.
  • Able to review and understand programming logic constructs used in Workflow, Apex, BI Publisher Reports to learn current system state.
  • 3+ years of experience with SQL, PL/SQL is required.
  • Must be aware of EBS Data model and architecture in the areas of Finance and Projects.
  • 3+ years of programming experience in Oracle Apex is preferred.
  • Experience working in a multi-developer, team environment is preferred.
  • Experience with Agile methodologies (SCRUM, Kanban) is preferred.
  • Able to articulate application behavior, current and future states, in a language that is understood by the application user.
  • Must be a customer success champion. Technical resources working with Functional lead do not qualify for this job.
Top daily priorities/responsibilities:
  • As part of the production support team, a typical day at work involves in responding customer calls, understanding the business problem or a system issue as reported by the customer using screen share or in-person, identifying the root cause of the problem by troubleshooting, providing system work-around or error recovery options, adjusting the data state (if necessary) using SQL scripts, testing the proposed solution by collaborating with the customer and/or other application teams and ensuing that the proposed fix solves the issue at hand.
  • The applicant will also be responsible for programming changes to address the root cause of the problem and have the solution reviewed by the business department users, ensure regression scenarios are identified and tested, follow change management process to promote the program units to UAT and production environments. The applicant uses incident management tools (such as Helix), documents the issue, workarounds and error recovery steps.
  • The applicant will also engage with Oracle support, on a case-by-case basis, to assist with diagnosis, troubleshoot and verifying patch accuracy, before promoting to testing and production environments.
  • Candidate who are likely to succeed in this role have experience as a business analyst with technical knowledge, quality assurance analyst or as a techno-functional consultant with application know-how on dataflows between subledger applications and General Ledger, are currently using Oracle R12.2 on-prem (or have used Oracle R12.2 on-prem in the last one year).
  • Candidates with most of the experience in database administration, system administration, patching, server maintenance, who have been a liaison between business and IT teams, less knowledgeable on data flow between sub ledgers and general ledger, and less experienced with end-to-end system processes need not apply. Candidates who supported the application in a Technical only capacity do not qualify.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/