IT Support Specialist Remote

PORTER LANE HOME LLC

MUKILTEO, WA(remote)

JOB DETAILS
SALARY
$30–$50 Per Hour
JOB TYPE
Full-time, Employee
SKILLS
Computer Programming, Conference Management, Customer Relations, Data Processing, Documentation, Identify Issues, Input/Output, Network Design, Operational Support, Operations Processes, Policy Development, Problem Solving Skills, Procedure Development, Process Improvement, Project Tracking, Reporting Skills, Requirements Management, Software Design, Staff Requirements, Status Reports, Systems Maintenance, Technical Support
LOCATION
MUKILTEO, WA
POSTED
7 days ago
Job Purpose:
Improves operating efficiency by developing methods, procedures, and software solutions; helping users.

Duties:
* Identifies and supports operational objectives and procedures by studying functions and requirements; conferring with managers and employees; evaluating input and output requirements and formats.

* Recommends controls, guidelines and changes by identifying problems; developing improvements; describing methods; writing procedures;

* Determines and tracks project responsibilities by identifying project phases, elements, and personnel requirements; establishing performance standards; reviewing hours and costs.

* Designs computer programs by describing and analyzing information requirements in a workflow chart and diagram; studying system capabilities; writing specifications for programmers.

* Improves current systems by studying practices, procedures, and problems; designing modifications.

* Prepares and supports users by writing and maintaining documentation; providing help to answer questions and resolve problems.

* Maintains system guidelines by writing and updating policies and procedures.

* Maintains user confidence by keeping information confidential; providing status reports.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

* Accomplishes department and organization mission by completing related results as needed.

Skills/Qualifications:
Reporting Skills, Problem Solving, Data Processing, Quality Focus, Network Design and Implementation, Software Design, Customer Focus, Process Improvement, Written Communication, Reporting Research Results, Informing Others

About the Company

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PORTER LANE HOME LLC