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IT - Clemson University - Information Systems Architect - Advanced

Abacus Service Corporation

Anderson, SC(remote)

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JOB DETAILS
LOCATION
Anderson, SC
POSTED
30+ days ago

Position Information

Position TypeStaff AugmentationHours/Week40
Billing TypeHourlyShiftDay
Projected Start Date03/16/2026Start Time8:00 AM
Projected End Date/Duration12 Months from projected start dateEnd Time5:00 PM
Bid Limit Per Vendor2Number of Positions1
Desired Career LevelExperienced Non-managerMinimum Education LevelAssociate's Degree
WeekendNone  

Position Location

AddressClemson UniversityCityAnderson
StateSouth CarolinaZip29625
CountryUNITED STATES  

Requirements

Travel RequiredNoSecurity RequiredYes
Onboarding Category 

The following are required for bid submission:
  • Resume
  • R2R
  • Cover Letter
  • Meets Work Location

Please ensure you attach the SC Cover Sheet (attached), a valid Right to Represent, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form.

The State of South Carolina is looking for an Information Systems Architect - Advanced (Citrix Architect)
Why is this position open: This will be a 12 month contract working for Clemson University Information Technology Center on design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
Will close to submissions on 2/19 at 5:00PM EST.
Interview Process: 2 rounds, Zoom
Duration of the Contract: 12 Months
Possibility for Extension: Yes
Work Location: Role is 100% remote
Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours.
Full job description attached and required and preferred skills are listed below.
Additional details: US Citizenship is required for this project. Candidate should be able to meet all CUI requirements (listed in attached job description).

Required Skills

Skill Type
Skill Name
CertificationEducationLicenseOtherSkill
5+ years of experience with Citrix XenApp
CertificationEducationLicenseOtherSkill
5+ years of experience with XenServer Administration
CertificationEducationLicenseOtherSkill
5+ years of experience with Microsoft Windows Servers
CertificationEducationLicenseOtherSkill
5+ years of experience with Citrix App Layering

Preferred Skills

Skill Type
Skill Name
CertificationEducationLicenseOtherSkill
Citrix Administrator certification
CertificationEducationLicenseOtherSkill
Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
CertificationEducationLicenseOtherSkill
Experience working in a VDI environment

Attachment:
 
Company / Department culture (why do you enjoy working for the company – selling points for potential candidates):
Clemson University computing and information technology (infrastructure services & operations) / provides a challenging, broad range of skill development in a team environment. We provide quality customer service and support in an academic/research/business setting.
Why is this position open ( new role, increased work load, new dept, resignation, promotion)?
If backfill Position – What separated the candidate you initially selected from all the other resumes presented?

This position is open due to project growth.
Scope of the project:
This will be a 12 month contract working for Clemson University Information Technology Center on design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators.
Daily Duties / Responsibilities:

Candidate must be able to meet all CUI Requirements.

Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of problem and potential resolution. Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems. Job duties will include, but are not limited to the following:
  • Responsibilities :
    * Providing level-2 and level-3 technical support for Citrix / XenApps server environment
    * Monitoring of VDI platform with various client tools Netscaler, ControlUP)
    * Support will include:
* VDI End-User Sessions
* VDI Stack
* Level-2 management and technical support
* Ensuring virtual sessions are working as intended
* Handling IT- VDI related requests or inquiries received by client helpdesk
* Ensuring all Citrix platform server systems under management have updated software patches
* XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
* Ensure high levels of client satisfaction for the products/solutions which are supported
* Addresses all technical questions around VDI and Citrix
* Participate in client meetings to update team members
* Ability to be the technical Subject Matter Expert within the Environment
* Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.
  • Qualifications Skills, Experience & Qualifications :
    * Advanced system testing tool knowledge & experience
    * Strong technical experience with the following technologies:
* Citrix Xen Desktop
* Citrix Xen Server
* Microsoft Windows infrastructure.
* Ability to work well within a team environment
* Experience with Workflow analysis
* Technical collaboration for client problem solving
* Ability to apply best practices to ensure maximum amount of production
* Ability to provide one-on-one training to teammates
Required Skills (rank in order of Importance):
  • 5+ years of experience with Citrix XenApp
  • 5+ years of experience with XenServer Administration
  • 5+ years of experience with Microsoft Windows Servers
  • 5+ years of experience with Citrix App Layering
Preferred Skills (rank in order of Importance):
  • Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
  • Experience working within complex VDI environment.
Required Education:
An Associate degree in computer science or a related field, or equivalent relavent experience.		Required Certifications:

Citrix Administrator certification
CUI Requirements:
  • I understand that only the workspaces designated for this project and that are specified in the approved Technology Control Plan (TCP) or granted by the Office of Export Control and Research Security (ECRS), may be used to access, process, store, or transmit regulated research data.
  • I understand that I must use the Granite Secure VDI to view, store, process, or transmit regulated research data (CUI, Export Control, etc.) from onsite University work locations and/or my approved remote work site as defined in my approved remote work agreement. (CMMC v2: PE.L2-3.10.6)
  • The computer screen should not be facing windows, and open doors where it can be viewed by people who have not been CUI approved and that they should lock their computer when not being near it
Additional Skills:
  • Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
  • Ability to effectively communicate with large or small groups of people through written or spoken communication
  • Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict

About the Company

A

Abacus Service Corporation