IT Business Systems Analyst Technical (WFH)

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Summary

We are seeking a dedicated Business Systems Analyst to join our Rotech Systems Group. In this position you will be responsible for designing, testing and implementing new applications systems and/or maintaining existing systems. This position offers a base salary range of $85,000 to $110,000 per year, depending on related experience and the state in which the candidate is hired, plus bonus opportunity.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Architecture and design; interviewing and gathering client requirements to translate into detailed business requirements that meet budgets and deadlines
• Develop improved ways to communicate complex, technical information to a non-technical audience
• Ensure documents’ order, clarity, consistency, style, and terminology are in accordance with set standards
• Project management; interface with clients to scope projects and direct the development cycle from inception to completion
• Quality Assurance; develop and execute detailed test plans insuring quality via testing software and standard operating procedures
• Review and edit documentation from all IT departments
• Track product development and software changes to ensure materials are created and updated in a timely manner
• Follow policy and procedures for all IT writing including forms creation and workflows
• Programming and development; assist the programmers and developers throughout the designing, coding, testing, deploying, maintaining and supporting client initiatives
• Administration; infrastructure development that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability
• Create process documents for areas within IT
• Leadership; must be skilled in mentoring and reviewing the work of other Business System Analysts
• Set policy and procedures for all IT writing including forms creation and workflows
• Performs other duties as assigned

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Experience in Billing and Collection processes and systems
• Experience in the Healthcare Industry preferred
• Working knowledge of Structured Query Language (SQL) and Query 400 and able to write basic queries
• Bachelor’s Degree or higher from an accredited college or university in Computer Science, Data Processing, Business Information Systems or equivalent experience
• Ten years directly related experience or an equivalent combination of education, training and experience

Skills and Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities 
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs

• Employee Assistance Program (EAP)

• 401(k), HSA, and FSA/Dependent Care FSA

• Medical, prescription, dental, and vision coverage

• Life insurance, disability, accidental death, identity protection, and legal services

• Meru Health mental health and Mercer SmartConnect Medicare programs

• Livongo Diabetes and High Blood Pressure programs

• Healthcare Bluebook and RX Savings Solutions programs

• Hepatitis B (HEPB) and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.