IT Business Analyst
Artech Information Systems
Dallas, TX
Location: Dallas, TX
Introduction
We are seeking a dedicated professional to support our critical copilot training initiatives. This role focuses on educating technologists on tools used in SDLC processes, creating user-friendly documentation, and supporting collaboration channels. Join us to turn complex information into engaging content and facilitate user success.
Required Skills & Qualifications
- 5 years’ experience in software development with a firm understanding of SDLC (software development lifecycle).
- Technical experience with Copilot in Visual Studio, Visual Studio Code, and Eclipse (.Net, Java, Python).
- Proficient at creating and organizing content using Confluence and Sharepoint.
- Experience in developing documentation, knowledge articles, and creating instructions, guidelines, and "canned" customer responses.
- Strong written and communication skills, with a keen eye for detail and the ability to present to small groups.
- Works effectively independently with the ability to lead and influence with and without direct authority.
- Strong time management skills to deliver high-quality work for multiple projects while meeting deadlines.
- Strong learning capability and enjoys learning new tools and technologies.
- Prior work experience at client or in the client's industry.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
- Experience with work management tools such as Atlassian Jira.
- Technical experience in using Continuous Integration/Continuous Deployment [CI/CD] tools (e.g., Bitbucket, Jenkins, SonarQube, Artifactory, XLR, Tower).
- Technical experience with writing SQL queries and working with BI tools to support ad hoc analysis and improvements.
Day-to-Day Responsibilities
- Educate technologists on the tools they use in SDLC processes according to standards.
- Work with subject-matter experts to create user-friendly documentation and guidance.
- Support collaboration channels for technologists and help them solve day-to-day tasks.
Company Benefits & Culture
- Comprehensive health and wellness benefits.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
For immediate consideration please click APPLY to begin the screening process with Alex.
About the Company
Artech Information Systems
Artech is a full-service staff augmentation firm dedicated to providing mission critical human capital solutions. Founded in 1992, Artech has an estimated $810M annual revenue run rate for 2019 and about 10,500 employees and consultants across the US, Canada, India, and China. Artech is a minority- and women-owned enterprise (MWBE) and is certified by the WBENC, NMSDC, and CPUC. Artech is also a NMSDC Corporate Plus member and was recently ranked as the 11th largest IT staffing firm and the #1 Largest Women-Owned IT Staffing Companies in the U.S. by Staffing Industry Analysts (SIA).
As a Tier-1 Preferred Supplier to over 80 Fortune 500 clients and federal government entities, Artech has extensive staff augmentation experience in both IT and non-IT categories. Artech provides a variety of workforce solutions to meet the needs of its clients in support of job categories such as Information Technology (IT); Engineering; Professional and Managerial; Scientific, Clinical and regulatory; HR; Legal; Sales and Marketing; and Finance and Accounting.