IT Asset Management

License Management & Compliance

• Software license tracking, allocation, and reconciliation
• Compliance audits and true-up preparation
• Vendor licensing models (Microsoft M365, Office 365, third-party software)
• Renewal management, entitlement validation, and usage optimization

Asset Lifecycle Management

• End-to-end software lifecycle (request approval deployment retirement)
• Onboarding/offboarding governance and access controls
• Decommissioning and reclaiming unused licenses

Data Analysis & Reporting

• Advanced Excel (Pivot Tables, Power Query, XLOOKUP/VLOOKUP, dashboards)
• SQL (basic queries for data extraction and validation)
• Power BI (reporting, visualizations, executive dashboards)
• License utilization, cost optimization, and forecasting analysis

Tools & Platforms

• ServiceNow ITAM / ITSM
• Remedy
• SCCM / Configuration Manager (software deployment and validation)
• Active Directory (user/group attributes tied to licensing)
• Office 365 / Microsoft Admin Center
• SharePoint (reporting, documentation, permissions)

Governance & Process

• SAM governance framework design and enforcement
• Policy development (license usage, retention, compliance)
• Audit readiness and documentation standards
• Alignment of identity attributes with license assignment rules

Procurement & Vendor Coordination

• License request validation and approval workflows
• Coordination with Procurement, Contracts, and Finance
• Cost analysis, spend transparency, and optimization initiatives
• Support for contract reviews and true-cost assessments

Stakeholder Collaboration

• Cross-functional coordination with IT, Helpdesk, Security, Procurement, and Leadership
• Support for enterprise-wide optimization and cost-reduction initiatives
• Clear communication of risks, savings, and compliance posture