IT Administrative Assistant

• Administrative Support
  • Prepare reports, presentations, and documentation for IT cost and expense allocation and billing.
  • Manage IT department records and filing systems.
  • Schedule meetings, maintain calendars for IT leadership.
• Procurement & Inventory
  • Track IT assets (hardware, software licenses).
  • Assist with purchasing equipment and managing vendor relationships.
• Project Assistance
  • Support IT project managers with documentation and timelines.
  • Update project tracking tools (e.g., Redmine, Jira, ServiceNow...).
•  Communication & Coordination
  • Act as a liaison between IT and other departments.
  • Handle emails, calls, and service requests.

• Strong organizational and multitasking skills.
• Familiarity with IT terminology and processes.
• Proficiency in office tools (MS Office, Google Workspace).
• Knowledge of IT ticketing systems (ServiceNow, Jira) is a plus.
• Communication and problem-solving abilities.

• Associate degree in a business or IT related area, IT Support experiences a plus.

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