IS Technical Specialist

Summary:

The IS Technical Specialist provides technical and consultative support on the most complex technical matters in a fast paced financial environment supporting mission critical applications.

Duties and Responsibilities:

• Analyzes, designs, and develops systems based upon user
• Provides technical assistance in solving hardware or software problems. 
• Possesses an in-depth knowledge of and works with the technical tools available for systems development and support.
• Maintains and demonstrates knowledge of technical industry trends, particularly as they apply. 
• May assist with identifying training needs or with training of less experienced staff. 
• May serve as project leader for specific projects.
• Performs other duties as assigned.
• Must possess strong knowledge of high‑level production support and be able to respond with appropriate urgency to incidents during day and night on‑call rotation shifts.
• Able to work effectively in a fast‑paced environment and adapt quickly to changing work requirements

Basic Qualifications:

• Bachelor's Degree
• 8+ years of related experience in lieu of the bachelor’s degree
• Mainframe Experience a must
• COBOL experience a must
• Experience working with EDI file processing using Connexion preferable
• Experience with ACH files and ACH file processing 
• Experience with ZOS Connect preferable
• Experience with API interfaces from Mainframe
• Self-starter with ability to work independently 

Preferred Qualifications:

• Service Now
• Changeman
• Microsoft Office experience 
• Experience working in multi-platform environment
• Ability to balance both development and support roles
• Experience in working on projects that involve business segments
• Strong analytical, strong troubleshooting skills and excellent communication skills
• Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups

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