Intake Representative

Search Services

Houston, TX

JOB DETAILS
LOCATION
Houston, TX
POSTED
30+ days ago

ABOUT OUR CLIENT
Our Client is an established leader in the medical device industry, dedicated to providing innovative cardiac monitoring solutions that improve patient outcomes and support healthcare professionals nationwide. Their North Houston operations team plays a vital role in ensuring every patient experience is seamless, accurate, and compassionate.

ABOUT THE ROLE
The Intake Representative is responsible for accurately entering patient data from PDF faxes into the enrollment system. This role requires precision, reliability, and attention to detail to maintain compliance with company and HIPAA standards. It’s an excellent opportunity for individuals seeking to build foundational experience and advance within a growing medical technology organization.

RESPONSIBILITIES
  • Process incoming faxes and save them to appropriate company directories
  • Maintain and update patient records in accordance with HIPAA and company protocols
  • Demonstrate proficiency with company cardiac event monitoring equipment
  • Communicate clearly and professionally with patients and internal departments
  • Exhibit consistent reliability and attention to detail in all tasks
  • Uphold company values through professionalism, honesty, and accuracy
  • Adapt quickly to changes, prioritize effectively, and meet critical deadlines
  • Follow directions accurately and stay focused in a dynamic environment
  • Complete additional duties and special projects as assigned

QUALIFICATIONS
  • One to two years of experience in customer service or data entry
  • Ability to manage a high volume of work while maintaining accuracy
  • Experience working with confidential information
  • Intermediate proficiency in Microsoft Office
  • Strong organizational skills and the ability to multitask in a fast-paced environment
  • Proficiency operating multi-line phone systems and standard office equipment
  • Accurate typing and data entry skills
  • Bilingual (English/Spanish) preferred

WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS
  • Extended periods of sitting required
  • Periodic standing and walking
  • Repetitive use of hands for typing, handling, and operating standard office equipment

About the Company

S

Search Services

With well over 100 combined years of recruiting experience, Search Services remains Houston's premier search firm focusing on Accounting & Finance, IT, and office administrative positions. Whether you're actively engaged in a job search or are passively looking for the next step in your career progression, let us be your eyes and ears in the Houston marketplace. Our services cost you nothing and we like to approach your job search in a consultative and highly discreet manner.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.searchsvc.com/