Intake Coordinator Medical

Title: Clinical Greeter (Bilingual Spanish Helpful)
Compensation: $19.00/hr
Shift/Working Hours: Monday – Friday, 8:00 AM – 5:00 PM
Short Term Position for 2 Months or Longer

About the role:
PrideStaff is partnering with a leading local healthcare facility to find a welcoming and organized Clinical Greeter . In this essential role, you will serve as the first point of contact for patients, ensuring they feel supported and informed from the moment they walk through the doors. You will play a key part in maintaining a safe, efficient, and friendly environment for both patients and clinical staff.
What you will do:

• Create a Welcoming Environment: Greet patients and guests with a smile, ensuring they feel comfortable and directed to the right location.
• Guide Clinical Protocols: Conduct health screenings and questionnaires, ensuring proper safety procedures are followed for every visitor.
• Enhance the Patient Experience: Proactively monitor lobby wait times, provide updates to patients, and assist with self-registration kiosks and patient portals.
• Support Clinic Flow: Coordinate with clinical teams to manage lobby traffic and assist with check-in/check-out during peak hours.
• Maintain Privacy: Direct patients to private areas when updating sensitive information (PHI) to ensure confidentiality and comfort.

What you will bring:
If you have these skills and characteristics, we want to hear from you!

• Bilingual Proficiency Helpful: Ability to communicate fluently in both English and Spanish to support our diverse patient community.
• Exceptional Communication: A warm, empathetic interpersonal style with the ability to solve problems on the fly.
• Tech Savvy: Comfortable using Microsoft Word and navigating digital health platforms (Kiosks and Portals).
• Professional Reliability: A consistent, dependable approach to a standard Monday-Friday business schedule.