Insurance Office Administrative Assistant

Welcome to K Palmer Insurance & Financial Services, where an exciting opportunity awaits in the heart of Canton, Ohio. As a cornerstone of the local community, we pride ourselves on offering unparalleled insurance and financial solutions. We are in search of a positive and organized Insurance Office Administrative Assistant to join our dynamic team. This role is entirely office-based, providing you with the chance to engage with clients and colleagues in a vibrant work environment. Your primary responsibility will be to support our insurance sales team with various administrative tasks, ensuring smooth and efficient operations within the office. We are looking for someone who is eager to take on challenges and contribute to a positive customer and team experience. If you are ready to become an integral part of a well-respected company with a strong local presence, we invite you to apply for this fulfilling position.

Salary Range: $35000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Retirement Plan

Career Growth Opportunities

Hands on Training

Parental Leave

Paid Holiday Schedule

Paid Time Off (PTO)

Responsibilities

Client Support: Assist clients with inquiries, ensuring a friendly and efficient resolution.

Documentation: Organize and manage insurance-related documents, keeping records up-to-date.

Scheduling: Coordinate appointments and manage calendars for insurance agents.

Communication: Keep open lines of communication with clients, agents, and external partners.

Office Management: Ensure that the office environment is welcoming and well-maintained.

Data Entry: Accurately input customer information into company systems.

Reporting: Prepare regular reports to assist in the seamless operation of the office.

Team Support: Provide administrative support to the sales and insurance teams as needed.

Education: High school diploma or equivalent is required; further education or professional certifications in administrative duties or related fields is a plus.

Experience: A minimum of 2 years of experience in an administrative or office support role, preferably within an insurance or financial services environment.

Communication: Strong verbal and written communication skills are essential.

Organizational Skills: Proficiency in multitasking, prioritizing tasks, and managing time efficiently.

Technical Skills: Competency in using office software such as Microsoft Office Suite and familiarity with CRM systems is desirable.

Detail-Oriented: Strong attention to detail is essential to ensure accuracy in documentation and data entry.

Customer Service: Demonstrated ability to engage positively with clients and a strong customer service orientation.