Insurance Customer Service Rep
Farm Bureau Financial Services
Beatrice, NE
The Pete Spilker Agency is a multi-line Farm Bureau Financial Services that serves personalized insurance and financial solutions across home, auto, farm, life, and more. Every client receives a tailored plan designed to protect them and provide confidence through every stage of life. Our outstanding client experiences come from a supportive, accountable team environment where each persons contribution matters. As we continue to grow, we are committed to maintaining a professional, welcoming workplace that values collaboration and continuous improvement.
We're seeking an Insurance Customer Service Representative who plays a critical role in delivering exceptional service and supporting the growth of our agency. This position focuses on client support, policy servicing, and office coordination while building trusted relationships with our customers. This role is part-time, with the possibility of full-time employment for the right candidate.
- Hourly pay ranges from $20 to $25 based on experience
- Paid time off, paid holidays, and holidays off
- Dental, vision, disability, and parental leave benefits
- Retirement plan and bonus opportunities
- Monday through Friday schedule with evenings and weekends off
- Licensing assistance, professional development, and ongoing training
If you are looking for a service-focused role with growth potential in a respected agency, apply today!
Salary Range: $20 - $25 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Disability Insurance
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Weekends off
Bonus Opportunities
Licensing Assistance
Holidays Off
Paid Holidays
Professional Development
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Equipment Provided
Active Community Involvement
Responsibilities
- Schedule and coordinate client appointments
- Assist clients with policy questions, updates, and service requests
- Support onboarding of new clients and account setup
- Maintain organized client records and documentation
- Communicate effectively with clients, carriers, and internal team members
Requirements
- Active insurance license required or a willingness to obtain with assistance
- Excellent phone and email communication skills
- Strong customer service mindset with a professional demeanor
- Highly organized with strong attention to detail
- Problem-solving ability and initiative to work independently
- Ability to collaborate and communicate clearly with team members
About the Company
Farm Bureau Financial Services
When you make a commitment to be a Farm Bureau agent, we make a commitment to you. We believe that little things make a big difference in your career, and at Farm Bureau, that means deciding on a work schedule that fits your life, new agent financing, marketing support, training and education, cash bonuses, incentive travel, and most importantly, you’ll be backed by a team of talented and supportive individuals who want to see you succeed. We invite you to take control of your professional future by visiting beafarmbureauagent.com. Click Get Started and apply today.