Instructional Designer

DESCRIPTION

We are currently looking for a Trainer to join our Mosaic team. This position is primarily responsible for assessing, creating and managing our client's e-learning materials, across various retail distribution points The Trainer will work collaboratively with the client's field team as well as Mosaic to ensure project deadlines are met, developed content is accurate, and the end user experience performs.

RESPONSIBILITIES

_Tracfone Business:_

• Support creation of training content for both internal and external personnel promoting sales of Tracfone, a non-contract wireless provider’s, products and services at major retailers across the US
• Work closely with the Master Trainer, Sr. Trainer, LMS Administrator, and client training team

_Day to day:_

• Primarily focused on major retailers in both general merchandise and specialty categories
• Conduct needs assessments and develop effective strategies, delivery methods, training materials and curricula to maximize learning, meet and support the client’s business needs, strategies, and project objectives.
• Strategically plan and develop an approach for a learning and development curriculum, including tools, related processes and forms, implementation and execution using various change and communication tactics, and effective integration of current and future systems
• Develop and work with subject matter experts to develop educational materials, storyboards, eLearnings (including microlearnings) and audio/video scripts.
• Project manages key initiatives from development through launch and on-going maintenance.
• Solve business problems through the application of principles of adult learning, instructional design and development and performance technology.
• Understand business processes in a wide range of organizational areas in order to apply structured process improvement and effective problem-solving methods for the Retail Sales environment.
• Stay abreast of training and development trends and technologies to identify creative ways to deliver meaningful training experiences that are effective and scalable.
• Participate in learning networks, discussion forums and industry events for best practice sharing, collaborative partnerships and expanding connections.

QUALIFICATIONS

_Tools & Technology:_

• Strong proficiency with the following learning technology and tools: Captivate, Articulate 360 , Graphic Design, Video development/editing and other animation, or media creation tools a plus
• Must have demonstrated knowledge of course development and curriculum and implementation within a Learning Management System (LMS)
• Experience in Adobe Creative Suite: Illustrator, Photoshop, Premiere, Acrobat, Character Animator (preferred)
• Advanced experience in Microsoft Office Suite: Microsoft PowerPoint, Excel and Word

_Qualifications:_

• 2-3+ Years of training & development experience or related education; 2-3+ years of coordination, learning content design and development, project management and consulting experience.
• Bachelor Degree preferred and/or equivalent learning certifications.
• Demonstrated experience designing and developing complex learning solutions.
• Solid organizational skills and takes personal accountability for deliverables and effectiveness of learning activities.
• Strong relationship management and stakeholder engagement skills, with solution-oriented approaches and strong collaboration with business stakeholders
• Ability to work autonomously and within teams and serve as a trusted liaison with internal constituents.
• Experience in effectively developing training for multiple departments as well as new tools/programs to accelerate the learning curve

ABOUT US

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact "To apply, click the Monster apply button" Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Marketing

Salary Range: $75,000.00 - $80,000.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 7106