INSIDE SALES PROFESSIONAL

Company History:

At C&B Piping, LLC, our goal is not to be the largest supplier, but to be the best supplier of ductile Iron Pipe and Steel fabrication products in the industry.

Since 1986, we're proud to be a full-service manufacturing supplier of ductile iron piping systems with a primary focus on water and wastewater treatment plant. We are in the industry of supplying piping systems that keep clean water flowing across the country. We handle the full rage (3" - 64" +) of ductile iron pipe. We are licensed applicators of Protecto 401 Ceramic Epoxy and Ceramapure PL90 linings and we do it all while treating our customers just as we would want to be treated. From our headquarters in Leeds, Alabama, and facilities in Arizona and Virginia, we're known nationwide as the largest provider of porcelain glass-lined ductile iron piping systems.

We build more than pipe, our craftsmanship, innovation, and unwavering customer care begins with our people. Now an independent subsidiary of AMERICAN Cast Iron Pipe Company, we're growing stronger than ever. We believe in hard work, integrity, and supporting our people the same way we support our customers. We work for incredible customers; we work alongside great people. We partner with great suppliers, and if you are looking for a place where your contributions truly matter, this is it.

About the Inside Sales Role:

We are looking for a detail driven, high-energy Inside Sales professional to join our dynamic Sales and Project Management team. This role is perfect for someone who thrives in a fast-paced, high-volume environment, loves SERVING as this role serves our customers, operations, and a point of contact for our sales team. 

While in this role you will also get to flex your skills preparing orders to accurate timelines and maintaining our customer satisfaction throughout the entire Sales process. Every day is different and that's what makes it exciting. You will be delivering a seamless customer experience from first contact to final delivery, keeping our engine running like a well-oiled machine and have fun doing it! 

What you'll be Doing in Inside Sales:

• Build and Maintain Strong customer relationships through understanding our customer's needs.
• SERVING OUR CUSTOMERS; going above and beyond!
• Will be a primary point of contact for customers and internal team members, creating seamless alignment. 
• Respond to sales inquiries and follow up on opportunities and quotes.
• Generate new sales opportunities while expanding existing sales orders. 
• Be an incredible point of contact to our Regional Sales Management team. 
• Communication is your strong suite!
• Communicating order requirements to our internal team members, the details matter! 

Our most successful Sales Representatives are successful because they:

• Build incredible relationships with our customers and anticipate customer's needs, before they do if possible!
• Understanding there is something to learn every day! Learning our product lines, what all we do at C&B Piping, LLC. and understanding which products would be the best for our customers projects.
• Questions: How can we serve our customers BEST, with every decision made. 
• Flexibility and strong follow through are a must in this role! 
• Takes pride in a job well done and always makes sure their work is high quality, no exceptions!

Work and/or Education experience for the Inside Sales Professional:

• High School diploma or equivalent (associate or bachelor's degree a plus!)
• Preferred 2+ years working knowledge in the Water and/or Wastewater Systems industry.
• Proven success in a previous Inside Sales role with excellent verbal and written communication is a must!
• Listening and understanding Skills are necessary for this role. 
• Project lifecycle knowledge from first conversation to finished project.
• Knowledgeable in the Piping Fabrication Industry regarding materials, components, and industry standards.
• Customer Focused mindset, no other way to be!
• Time management skills: The ability to multi-task, prioritize, and manage time efficiently while maintaining the highest standard of Quality service for our customers, every time. 
• A team player, positive, friendly, punctual and professional while enjoying collaborating and a let's get to work mentality!

Physical and Work Environment:

• Primarily office-based, with occasional visits to industrial/commercial sites but usually not exposed to adverse environmental conditions.
• Light physical activity including pushing, pulling, or lifting to 10lbs.
• Extended time at a computer workstation.
• This position is an on-site role - not remote or Hybrid, located in Amherst, Virginia. 
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Perks and Benefits:

• Medical-Health, Dental, and Vision Insurance
• Prescription Coverages
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Company-paid Basic Life and Short-Term Disability (No cost to you!)
• Long-Term Disability
• Voluntary Life Insurance for you and your family!
• 401(k) retirement plan with Company Match
• Paid Vacation and Holidays. 
• Employee Assistance Program (EAP)
• Gainshare Bonus Program

At C&B Piping, LLC., we know our success begins with our people. When you join our team, you become part of a company which values hard work, integrity, and building something together, become a part of C&B Piping, LLC today!