Information Technology Analyst
Kimley-Horn
Coral Gables, Florida
Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Miami, Florida (FL) office! This is not a remote position.
Responsibilities:In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
- Provide support on our corporate IT Helpdesk
- Install new printers/copiers/plotters and other office equipment
- Install and support enterprise applications
- Perform data maintenance and data archiving
- Assist with office moves/expansions
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
- Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
- Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
- Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
- Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
- Ability to understand Windows 10 and configure and troubleshoot PC level problems
- Ability to understand basic Windows Active Directory; user accounts and security groups
- Strong communication, written, and customer service skills
- High aptitude and willingness to learn new technologies
- A self-starter that can work with minimal supervision; highly organized
- Travel (driving) to other offices within the region as needed
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 18 years!
Key Benefits at Kimley-Horn
- Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
- Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
- Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
- Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
- Professional Development: Tuition reimbursement and extensive internal training programs.
- Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
About the Company
Kimley-Horn
Kimley-Horn keeps two groups of people at the center of its business: its clients and its staff. Past president Ed Vick said, "We have no reason to exist except to serve our clients." That intense focus on providing quality to the people we serve has made Kimley-Horn one of the nation's top consulting firms in every discipline we practice.
But the firm's core purpose, articulated by its leadership and lived out daily, is "to provide an environment for our people to flourish." We know that people are fulfilled, motivated, and challenged in different ways. In order to foster our individual aspirations, we support our people as they grow into roles and take on responsibilities that are important to them. Growing professionally, having fun with our colleagues, and finding satisfaction in our work are central to our way of life.
To that purpose we add core values: "honesty, integrity, and ethics; exceptional client service; high expectations; sharing and caring; sustained profitability." Our core values and core purpose provide a foundation for the way we approach our business. Our vision is long-term and our expectation is always to perform with quality, for the sake of both groups at the center of our firm.
Through their work, our people discover untapped talents and interests. At Kimley-Horn we work hard to allow that to happen. We have college students who started as traffic engineers now working on ITS projects. We have former administrative assistants who are now human resources professionals and former marketing coordinators who are now transportation planners.
We provide the environment. We want you to take advantage of it and flourish!