Human Resources Manager
City of College Place
College Place, WA
POSITION SUMMARY
Directs the Human Resources function of the City and serves as a strategic advisor to the City Administrator, Mayor, City Council and staff on matters related to labor relations, recruitment and selection, classification and compensation, benefits administration, risk management, and employee training and development. This position supports the City’s commitment to equal employment opportunity, diversity, equity, inclusion, and compliance with applicable federal, state, and local laws.
The position is open until filled. Applications will be reviewed as they are received.
SUPERVISION RECEIVED
Works under the general direction of the City Administrator.
SUPERVISION EXERCISED
Deputy Finance Director/HR Assistant.
ESSENTIAL JOB FUNCTIONS
To be successful in this position, an individual must be able to perform each essential function satisfactorily. Additional duties of a similar nature and level may also be assigned. The City may make reasonable accommodations to enable a qualified individual with disabilities to perform the essential functions.
- Employees of the City of College Place are expected to model and foster the City’s core values: Open and Honest, Cooperation, Respect, Service, & Diversity.
- Direct and manage Human Resources Department operations including budget, administrative compliance, and staff supervision. Develop, review, and approve departmental strategic planning, work plans, services, policies, procedures and reports. Set performance standards. Serve as a member of the City's Senior Management Team. Evaluate performance and program effectiveness and take action for improvement as necessary.
- Provide direction to staff to ensure City goals and objectives are met. Assist Department Heads, City Administrator, and Mayor in hiring decisions. Provide opportunities for developmental training and performance coaching to employees. Conduct performance planning discussions. Respond to employee grievances and oversee disciplinary process according to the collective bargaining agreements and City policy.
- Exhibit leadership to staff, work teams and fellow employees. Serve as a model for accomplishing the City's vision and goals. Create an environment in which employees are focused on producing quality results.
- Provide technical assistance and interpretation to the City Administrator, Mayor, City Council, and various boards and commissions regarding issues affecting the human resources needs of the City. Attend meetings as necessary to address such concerns.
- Direct and manage the City's Performance Management program. Counsel supervisors and employees in optimizing employee performance and improving workplace morale.
- Direct the City's activities relating to Equal Employment Opportunity efforts. Act as staff liaison to the Human Rights Advisory Commission. Represent the City at hearings.
- Develop labor relations strategy for approval of City Council and manage labor relations function. Act as Chief negotiator for the City.
- Provide direction and set standards for excellent internal and external customer service. Promote professional and courteous behavior with a creative approach to problem resolution that creates a positive experience for the customer.
- Develop, implement, and oversee the City’s succession planning strategy to ensure continuity of leadership and critical functions through workforce analysis, talent development, and knowledge transfer, in alignment with organizational goals and equal employment opportunity principles.
- Collaborate with departmental supervisors to understand skills and competencies required for openings, prepare and review job descriptions and conduct job analysis as necessary; screen employment applications; compose/review interview questions; assist in interviewing applicants; conduct reference checks and extend job offers.
- Perform new employee orientations and exit interviews.
- Represent the Human Resources Department and/or City to the public, before the media, in collective bargaining, in legal or administrative proceedings, to other organizations or entities and in other situations as required. Make presentations and provide comments and testimony. Advance and protect the interests of the City and its citizens in all matters.
- Provide employees with basic job training and safety instruction. Actively support safety and loss control measures. Ensure employees are held to departmental safety and loss control standards.
- Develop safe work habits and follow all required safety policies, procedures and techniques. Contribute to safety of self, co-workers and the general public.
- Represent the Cityas the Washington Cities Insurance Authority (WCIA) Delegate to provide oversight for the risk management program and ensure coordination of damage claims for the City’s self-insured general liability program. Act as the City’s Risk and Safety Officer.
- Coordinate with third party vendors to administer the City’s workers’ compensation program including coordination of claims, return-to-work processes, and collaboration with employees, supervisors, medical providers, insurers, and legal representatives to ensure compliance with applicable laws and policies.
- Maintain, update, and administer the City’s Personnel Manual.
- Administer the Commercial Driver Program in compliance with federal laws.
- Direct the City Wellness Program.
- Process employee payroll and all associated duties (benefits, payroll taxes, quarterly reporting).
- Maintain and develop the Human Resources Information System (HRIS) programs and compile appropriate reports (Tyler ERP Pro 10, Tyler Time & Attendance, NEOGOV, etc).
- Serve as the Secretary-Examiner for the City of College Place Civil Service Commission. Provide proper notice of regular and special meetings of the Commission; prepare agendas, minutes and maintain records and reports for the Commission. Schedule and administer civil service examinations and issue eligibility lists. Schedule hearings and notify parties of hearing schedules. Conduct research and analysis on civil service issues and projects and assist in development and implementation of civil service rules and regulations.
- Actively promote and support diversity in the workplace through staffing, promotions, training and career development.
- Performs related duties as assigned.
KNOWLEDGE REQUIRED
- Practices and principles of organizational development.
- Practices and principles of human resource management.
- Laws and regulations governing human resources related functions.
- Strategic planning methods with an emphasis on services related to public-sector HR.
- Practices and principles of public/business administration practices and decision-making.
- Advanced knowledge of public purchasing and contracting laws and regulations.
SKILLS/ABILITIES REQUIRED
- Conceptual analysis and policy/program development and implementation.
- Successfully manage the operations and budget of a department.
- Productively manage and/or participate in a team and in a team environment including the ability to develop a team approach to producing high quality results.
- Effectively manage multiple programs and staff including hiring, training, coaching, disciplinary action, performance management and termination.
- Demonstrate leadership behavior to employees, contractors, public officials, other agencies, customers and the general public.
- Build consensus.
- Establish and maintain effective working relationships with employees, contractors, other agencies, public officials and the general public.
- Apply excellent internal and external customer service skills.
- Communicate effectively both verbally and in writing with diverse customers, employees, contractors, other agencies, public officials and the general public.
- Develop and deliver presentations and reports that may include technical information.
- Proficiency with Microsoft Office and Human Resources Information Systems (HRIS) platforms.
MINIMUM QUALIFICATIONS
Any combination of experience and experience that would provide the required knowledge, skills, and abilities to perform the essential functions of the position.
- Bachelor's degree in Human Resources Management, Industrial Relations, Business Administration, Public Administration or related field; and
- Four (4) years progressively responsible experience in a Human Resource role; or
- An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
Professional certification such as PHR, SPHR, SHRM-CP or SHRM-SCP.
LICENSE & OTHER REQUIREMENTS
- Possession of a valid driver's license and the ability to meet the City's driving standards.
- Compliance with City personnel and safety policies.
The work is generally performed within an office environment, which may include an open cubicle office setting. Will require occasional trips to other city offices and other agency offices for business purposes, and in inclement weather. Lighting and temperatures are typically adequate, and there are little to no hazardous or unpleasant conditions caused by noise, dust, etc. The noise level in the work environment is usually quiet to moderate. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies/procedures.
PHYSICAL DEMANDS
Generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time. Operate a motor vehicle to visit various City and meeting sites. Must be able to read, write, and communicate clearly. Ability to lift, push, carry or pull materials and objects weighing up to 20 lbs. on occasion using proper lifting techniques. Operate standard equipment for assigned tasks. Good vision to read print and a computer screen. Ability to hear and speak to communicate in person, before groups, and over the telephone. Manual dexterity of hands and fingers to include repetitive keyboarding, grasping and reaching.
FLSA: Exempt, Non-Union