Human Resources Generalist
MainStreet Family Urgent Care
Birmingham, AL
JOB DETAILS
LOCATION
Birmingham, AL
POSTED
30+ days ago
MainStreet Family Care is growing fast, and our people are the engine behind that growth. We’re looking for a high-energy HR Generalist who loves fast-paced work, complex logistics, and being the “go-to” person who keeps everything moving smoothly behind the scenes.
In this role, you will partner closely with our Director of HR to support a high-volume, multi-state operation. We have over 65 clinics and 700+ employees across 4 states, so expect to play a major role in a variety of HR functions!
If you’re the type who likes to own a process from start to finish, spot gaps before they become problems, and be the steady point of contact for busy teams, this role is for you!
Key Responsibilities
- Partner with the Director of HR to manage end-to-end onboarding
- Coordinate all pre-employment steps: background checks, drug screens, scrubs/equipment ordering, system access, and required training
- Prepare, process, and track employment agreements, addendums, promotions, resignations, and terminations, ensuring accuracy and compliance
- Manage multiple email inboxes to serve as a primary point of contact for employees across four states, timely responding to questions about contracts, onboarding status, employment changes, and HR processes
- Support payroll by helping verify hours, resolve discrepancies, and process employment changes that impact pay
- Assist with reimbursements, ensuring proper documentation, routing, and timely processing for employees and leaders
- Maintain accurate, up-to-date employee records and HRIS data, with a strong focus on confidentiality and detail
- Support the coordination of our recurring WOW orientation events (every four weeks), including rosters, documentation checks, and completion tracking
- Collaborate with recruiting and leadership to ensure smooth handoffs from “offer accepted” through first day of work
- Monitor onboarding and HR workflow metrics, escalate delays, and recommend process improvements to increase speed and consistency
- Assist with HR projects, compliance tasks, policy roll-outs, and audit preparation as needed
- Design and own workflows, execute automation scripts, and constantly seek areas of improvement for our systems
- Bachelor’s degree in Human Resources, Business, Data Analytics, or a related field preferred
- At least 1 year of HR experience, preferably in a high-volume or multi-site environment; healthcare experience is a plus
- Strong organizational skills with the ability to manage multiple deadlines and priorities at once
- Comfortable working in a fast-paced, high-growth environment where things move quickly and expectations are high
- Experience reconciling and administering employee benefit programs
- Excellent written and verbal communication skills, with a service-focused mindset
- Experience working with HRIS, applicant tracking systems, and/or credentialing platforms
- High level of professionalism and discretion with confidential information
- Strong attention to detail, follow-through, and a willingness to “own” your work from start to finish
- Desire to quickly accelerate your HR career
- Experience in Sharepoint, Deputy, and/or Ramp would be a huge plus!
- Experience or curiosity with PowerAutomate and PowerBI also a plus.
- Direct impact on the provider and staff experience from day one
- Close partnership with an experienced Director of HR, exposure to many aspects of HR (onboarding, payroll support, employee relations, compliance, and more), and executive level visibility
- The chance to build and refine processes in a growing organization, not just maintain the status quo
- Ability to utilize AI and automation to simplify and streamline workflows, lightening the administrative load and creating a better experience for our employees
- A mission-driven environment focused on expanding access to quality care in the communities we serve
This position is Monday–Friday, standard business hours at our downtown Birmingham office.
Compensation & Benefits
- Competitive starting salary, depending on background and experience.
- Company contribution towards your health, dental, and vision insurance
- 401(k) plan with generous company match
- 80 hours of Paid Time Off (PTO)
- Opportunities for professional growth in a rapidly growing organization
About the Company
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