HR Operations & Benefits Coordinator

Description

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

What You'll Do

• Provide day-to-day operational and administrative support to the Human Resources team including documentation preparation, data entry, employee records maintenance, and responding to routine HR inquiries.
• Support employee onboarding processes including new hire documentation, background checks, onboarding coordination, and I-9 verification.
• Maintain accurate and up to date employee records within the HRIS system and ensure employee files are maintained in compliance with company policies and regulatory requirements.
• Assist with employee offboarding processes including separation documentation, HRIS updates, and coordination with payroll, benefits, and other internal departments.
• Respond to employee inquiries related to HR policies, procedures, and employee programs, escalating more complex matters to appropriate HR leadership when necessary.
• Assist with preparation of HR reports, tracking logs, and documentation to support HR operations and compliance requirements.
• Support HR initiatives and projects as assigned.
• Provide day-to-day support to the Benefits Administrator in the administration of employee benefit programs including medical, dental, vision, life insurance, disability, and voluntary benefits.
• Assist with employee benefits enrollment processes including new hire enrollments, qualifying life event changes, eligibility updates, and benefit terminations.
• Respond to routine employee inquiries regarding benefits eligibility, enrollment procedures, plan options, and vendor contacts.
• Maintain benefits related records and assist with documentation to ensure accuracy and compliance with company policies and applicable regulations.
• Support open enrollment planning and administration, including employee communications, enrollment tracking, and documentation support.
• Coordinate with benefits vendors and internal teams to ensure timely and accurate processing of benefit enrollments and changes.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; a combination of relevant work experience and education equivalent to a BA/BS will be considered in lieu of a formal degree.
• Minimum of 3 years of experience in Human Resources, HR operations, or HR coordination, supporting employee lifecycle processes and HR administrative functions.
• Experience working with HR systems such as ADP Workforce Now or similar HRIS platforms.
• Experience supporting employee onboarding, HR records administration, and HR operational processes.
• Experience assisting with benefits administration processes including employee enrollment, eligibility updates, and employee benefits inquiries.
• Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
• Strong communication and interpersonal skills with a customer service oriented approach when supporting employees and managers.
• Demonstrated ability to manage HR processes and administrative workflows with limited supervision while maintaining accuracy and responsiveness.
  
  

• 5 or more years of experience supporting HR operations, HR coordination, or HR generalist functions.
• Experience supporting benefits administration including open enrollment, life event changes, and vendor coordination.
• Experience working with healthcare organizations, physician groups, IPA or MSO environments, clinic operations, or hospital workforce operations.
• Familiarity with HR compliance practices and employee records management standards.

Environmental Job Requirements and Working Conditions

• This is a hybrid role with periodic onsite presence required across corporate offices; clinics; IPA sites; MSO administrative offices; and hospital operations including Foothill Regional Medical Center (FRMC). May include occasional meetings with third party vendors; benefits administrators; or operational leaders across the organization.
• The total compensation target pay range for this role is: $22 - $25 per hour. This salary range represents our national target range for this role.