Housing Administration Specialist (Site-Based)

Overview

Chestnut Health Systems is hiring a Housing Administration Specialist to play a vital role in maintaining the operational efficiency of our housing programs. With a focus on accuracy and responsiveness, this position involves overseeing data entry, paperwork completion, and ensuring compliance with housing funder requirements. As a Housing Administration Specialist, you'll be instrumental in resolving tenant issues, conducting property inspections, and providing essential case management and community support services.

This full-time position will work Monday through Friday from 10:00am to 6:30pm and is based at our Fairview Heights, IL location.

The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour.

Responsibilities

• Complete accurate and timely data entry and documentation in accordance with program, agency, and funder requirements, including preadmission paperwork, assessments, consents, progress notes, and housing documentation
• Conduct tenant applicant interviews and coordinate move-ins and move-outs, ensuring all required documentation and registrations are completed
• Maintain tenant records and ensure compliance with income recertification, Housing Quality Standards (HQS), IM-CANS completion, and required reporting timelines
• Coordinate with facilities, purchasing, clinical staff, and external partners to support housing operations and tenant transitions
• Assist in managing tenant and property-related issues, including apartment inspections, landlord or tenant concerns, rent issues, repayment agreements, and facility or system help ticket requests
• Deliver consumer-driven services identified in IM-CANS, including case management, counseling, community support, medication training, and benefit linkage
• Support housing stability by assisting tenants with maintaining safe and clean living environments through modeling, coaching, and hands-on support when needed
• Provide services in locations most conducive to consumer progress, including tenant apartments and community settings
• Promote recovery-oriented and trauma-informed care principles, including hope, empowerment, wellness, and self-directed recovery, using recovery-focused language in all documentation
• Foster positive relationships with landlords, state personnel, referral agencies, and community resources to maintain a favorable program reputation
• Attend required meetings, staffings, supervision, and trainings, including Rule 132 supervision and Chestnut-required CEUsSupport team operations by providing backup and assistance to colleagues as needed

Qualifications

• High school diploma or equivalent, five years of social service, admissions, scheduling, screening, or peer experience; or a high school diploma or equivalent and be a Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) in good standing with the State of Illinois; or have a bachelor’s degree.
• Effective communication skills with employees, consumers, support systems, and community contacts.
• Good keyboarding skills, including data entry into various databases.
• General knowledge of standard office procedures and office equipment.
• Valid driver’s license, private automobile insurance, and insurability.
• Flexibility to work at multiple housing sites, including overnights and weekends.
• Ability to remain awake, alert, and active during the entire shift.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!