Household Service Manager / Chief Stew-Level Professional

Household Service Manager / Chief Stew-Level Professional

Palm Beach (South), FL
Full-time | Year-round | High-end private residence

$60-$65/hour plus overtime pay and excellent benefits!

Our client is seeking an exceptional hospitality professional - ideally you are a former Chief Stew, Purser, Butler, or luxury service leader - to join their domestic team.

This role is perfect for someone who excels at high-touch service, team leadership, and household administration, while still being comfortable stepping into hands-on tasks when needed.

This position is not a traditional role. Instead, it is best suited for a candidate experienced in managing service operations, maintaining inventories, coordinating household flow, and elevating the guest experience with grace and polish.

Key Responsibilities

• Lead and support the household team, promoting professionalism, strong communication, and consistent five-star service; report to the Director of Residences.
• Manage household inventories—wine, pantry, linens, supplies—and maintain digital logs via spreadsheets or apps.
• Provide elevated table service, for daily meals, guests, and events.
• Ensure household readiness each day, completing light housekeeping in service areas as needed and supporting the cleaning team with oversight and quality control.
• Assist with wardrobe management, packing/unpacking, and organization during family travel or seasonal transitions.
• Conduct walkthroughs to maintain a consistent standard of order, cleanliness, and attention to detail throughout the home.
• Collaborate closely with the Director of Residences, providing administrative support, scheduling follow-ups, and communicating clearly with the broader team.
• Participate in event execution, from setup through service and breakdown.
• Maintain discretion and professionalism in a dynamic household environment.
• Prepare and serve cocktails and wine, training available.

Qualifications

• Prior verifiable experience in a luxury service environment such as a yacht (Chief Stew or Purser), five-star hotel/resort, private estate, fine dining restaurant, or airline service leadership.
• Strong administrative and tech skills, able to manage apps, spreadsheets, and digital inventory tools with ease.
• Excellent leadership abilities, with a collaborative “team-first” mindset and the ability to set high standards while remaining hands-on.
• Exceptional attention to detail, situational awareness, and organizational skills.
• Professional, polished appearance and an unflappable, service-oriented demeanor.
• Strong English communication skills.
• Ability to maintain absolute confidentiality and discretion.
• Prior cocktail, wine, and beverage service a big plus.

Schedule

• Generally, Saturday to Wednesday, 10:00 am to 6:00 pm with the necessary flexibility to work additional hours, based on the principals' schedule and events
• Thursdays and Fridays off.
• When the principals travel, you may switch to a Monday to Friday schedule if you prefer.

Salary and Benefits

• Excellent salary of $60-$65/hour depending on experience and qualifications.
• Overtime paid for hours beyond a 40-hour work week
• Benefits include fully paid health, dental, vision insurance, annual discretionary bonus, 401(k) with generous match, PTO, and 12 paid holidays.

#indmps