House Manager / Butler (Live-in or Live-out)

House Manager / Butler (Live-In or Live-Out)

Division: Domestic / Formal Service
Ref ID: R

Schedule: Full-time, 5-day work week with flexibility required including evenings and weekends as needed.
Travel: Travel to second home in Upstate, NY to set-up, maintain and provide support. 

Accommodation: Private live-in apartment available across the street from the principal’s residence. Housing is only available for the hired individual (no pets allowed). 

Benefits: Health insurance, PTO, sick days, 401(k) with employer match, and discretionary bonus.

Position Overview

A prominent UHNW family based in the West Village is seeking a highly polished and service-driven House Manager / Butler to oversee the daily operations of a formal, white-glove residence. This role blends traditional butler service with hands-on household management and requires a proactive, detail-oriented professional with a strong background in luxury private service or 5-star hospitality.

The ideal candidate will have formal butler training and the ability to anticipate the needs and preferences of the principals, working closely with the Mrs. of the residence. This individual will collaborate with a team of three full-time housekeepers, coordinate with a private chef for events and dinners, and ensure the home is consistently maintained to the highest standards.

This is a dynamic role requiring flexibility, discretion, and a “no task too small” mindset, with responsibilities ranging from formal service and household oversight to light technical, organizational, and operational support.

A relocation package is available for Live-in / out-of-state candidates.

Responsibilities

Household Management & Operations
• Oversee daily household operations, ensuring the residence is maintained in pristine, guest-ready condition at all times
• Supervise and collaborate with the housekeeping team, stepping in hands-on when needed
• Maintain household systems, organization, and operational efficiency across all areas of the home
• Monitor and manage household inventory, supplies, and procurement
• Coordinate with vendors, contractors, and service providers, ensuring quality control and discretion
• Conduct regular walkthroughs to ensure functionality, cleanliness, and readiness of the residence

Service & Hospitality
• Provide formal butler service including meal service, beverage and wine service, and guest hospitality

• Work closely with the Mrs. to understand routines, preferences, and anticipate needs
• Support the chef during dinners and events, including table setting, service flow, and breakdown
• Assist with light cooking and meal preparation as needed
• Greet and receive guests, ensuring a seamless and welcoming experience

Additional Support
• Assist with packing and unpacking for travel, including wardrobe organization and garment care
• Support with errands, deliveries, and general household logistics
• Assist with household organization projects, including closets, pantries, and storage systems

• Maintain wine cellar inventory
• Provide occasional driving support for principals as needed

• Oversee vehicle care including cleanliness, fueling, and readiness for use
• Assist with seasonal setup, décor, and overall household readiness
• Maintain the highest level of discretion, confidentiality, and professionalism at all times

Requirements

• Minimum 5 years of experience in a similar role within a UHNW private household or luxury hospitality environment
• Formal butler training strongly preferred
• Strong understanding of white-glove service and household operations
• Exceptional attention to detail with an anticipatory service mindset
• Experience managing and working alongside household staff teams
• Tech-savvy with familiarity in smart home systems, AV, and household technology
• Strong organizational, communication, and problem-solving skills

• Ability to handle confidential information with discretion
• Excellent professional references
• Authorized to work in the United States

• Valid driver’s license