Hospitality Associate

Key Responsibilities

• Set up and break down conference and meeting rooms according to daily schedules
• Monitor conference room scheduling systems and adjust room setups as needed
• Clean and reset conference rooms after meetings; coordinate vendor returns when required
• Prepare coffee and beverages in assigned kitchens each morning and clean equipment daily
• Stock pantries, kitchens, and conference rooms with supplies and refreshments
• Perform daily floor walkthroughs to ensure cleanliness and proper stocking
• Maintain inventory of catering and hospitality supplies and place orders as needed
• Order food and beverages for meetings and events
• Provide support for miscellaneous hospitality and office requests
• Communicate with supervisors or clients regarding meeting changes, issues, or deadlines
• Answer phones and provide support in the hospitality center
• Operate basic audio/visual equipment for meetings and events
• Use supplies and equipment in a cost-efficient manner
• Assist with process improvement initiatives
• Maintain a clean, safe, and professional work environment

Reception & Office Support

• Cover reception desk during the main receptionist s lunch break
• Answer and direct incoming phone calls with professional etiquette
• Provide basic front-desk and administrative support as needed

• Ability to lift up to 50 lbs. with assistance available
• No extensive standing or walking required

• High school diploma or GED required
• Minimum 1 year of professional experience preferred (hospitality, restaurant, or housekeeping experience a plus)
• Strong customer service, phone, and email communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently and make sound decisions within policy guidelines
• Ability to prioritize tasks and meet deadlines
• Strong problem-solving skills and ability to escalate issues appropriately
• Comfortable working in a fast-paced, high-energy environment
• Ability to multitask and manage multiple projects simultaneously
• Basic computer and office equipment skills
• Ability to operate basic audio/visual equipment
• Self-motivated with a positive, can-do attitude
• Team-oriented with the ability to work independently when needed
• No free parking available
• Opportunity for permanent placement