Caring Senior Service of Louisville | Home Care Director

Full-Time | Salary: $52,000–$55,000 (DOE) + Performance Bonus

Build It. Lead It. Grow It.

Are you a high-accountability leader who thrives in start-up environments?

Caring Senior Service of Louisville is launching and growing in the Louisville market, and we are seeking an Home Care Director to take full ownership of local operations, team leadership, and revenue growth.

This is not a maintenance role.
This is a build-and-scale leadership opportunity.

If you bring operational discipline, business acumen, and hands-on senior care understanding — this is your chance to lead something meaningful from the ground up.

What You'll Own:

As Home Care Director, you are responsible for the performance, growth, compliance, and culture of the local agency.

Operational Leadership

• Drive daily operations, systems, and service excellence
• Oversee care coordination and quality assurance
• Implement process improvements and operational controls

Business Growth & Market Development

• Build referral relationships and community partnerships
• Represent the agency in the local healthcare market
• Develop strategies to increase census and revenue
• Identify opportunities to scale efficiently

Financial Accountability

• Manage billing, payroll, collections, and budgeting
• Monitor margins and performance metrics
• Drive sustainable, profitable growth

Team Development & Culture

• Recruit, lead, and develop office staff and caregivers
• Establish clear performance expectations
• Foster accountability, professionalism, and compassion

Client Experience & Quality

• Conduct in-home consultations and safety assessments
• Ensure caregivers are trained and delivering exceptional service
• Maintain high client satisfaction and retention

Compliance & Risk Management

• Ensure adherence to all state, federal, and local regulations
• Maintain required documentation, licensing, and audit readiness

What We're Looking For:

Experience

• 5+ years of leadership/management experience
• Background in healthcare, senior care, or service-based operations
• Experience building or scaling teams strongly preferred

• Direct hands-on caregiving experience (strongly preferred)
• Proven ability to manage P&L responsibility
• Demonstrated success driving measurable growth

Leadership Traits

• Self-starter with strong decision-making skills
• Organized, adaptable, and performance-driven
• Leads by example with integrity and empathy

Additional Requirements

• Ability to lift up to 50 lbs
• Valid driver's license and reliable transportation
• Willingness to participate in on-call rotation (including occasional nights/weekends)

Compensation & Benefits:

• Salary: $52,000–$55,000 (DOE)
• Performance-based bonus structure
• Paid Time Off (PTO)
• Mileage reimbursement

Why Join Caring Senior Service?

Caring Senior Service is a trusted national brand with over 30 years of excellence in senior care.

As Home Care Director, you will:

• Lead a new and growing Louisville market
• Directly impact seniors and families in your community
• Be supported by an established national infrastructure
• Shape the long-term success of the agency

Ready to Lead With Purpose?

If you're ready to take ownership, drive growth, and build a high-performing team while serving seniors with dignity and excellence — we want to meet you.

Apply today and help us grow compassionate care in Louisville