Healthcare Call Center Representative

ProKatchers

Alhambra, CA

JOB DETAILS
SALARY
$21.99–$21.99 Per Hour
SKILLS
Call Centers, Customer Support/Service, Data Entry, Data Quality, Email Technology, Financial Management, Healthcare, Online Communications, Patient Registration, Reconciliation, Voice Applications
LOCATION
Alhambra, CA
POSTED
1 day ago

Job Title : Healthcare Call Center Representative


Location : Alhambra, CA 91803 (Local Remote)


Duration : 3+ months contract (Possible extension )


Education : High school Diploma


Shift Details : 7 am-7 pm staggered shifts, possible weekends, job seekers. Must be able to work OT


Job Description:

  • Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
  • Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
  • The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.
  • The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
  • Experience working in a CALL CENTER, customer service, and a healthcare department/ environment

About the Company

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ProKatchers