Health Coordinator

Job Title: Health Coordinator
Location: Albuquerque, NM Remote (100%),
Duration: 6 Months+ Contract (Possibility of extension)

Shift Timing: Mon - Fri (Standard)

Note: Candidates need to live in Albuquerque area as they will be required to go in the office for trainings, meetings or if any connectivity issues arise.

Job Description:

· This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

Job Requirements:

·         1 year of college and 2 years’ experience with automated systems OR 3 years’ experience with automated systems.

·         1 year experience with managed care system(s).

·         Experience coordinating member needs, providing assistance to members, and analyzing member needs.

·         Knowledge of medical terminology. Knowledge of managed care claims systems.

·         PC proficiency including Microsoft Office applications.

·         Customer service skills.

·         Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

Preferred Job Requirements:

·         College courses in computer science or the medical field.