Group Director
Flagstar Bank
Melville, NY
Position Title
Group DirectorLocation
Melville, NY 11747Job Summary
JOB SUMMARYThe Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.
Pay Range: $140,622 - $186,324 - $232,026
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
JOB RESPONSIBILITIES
New Client Acquisition
- Leads team in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources. Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework
Client Management
- Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs.
- Determines customers’ financial needs and presents needs-based solutions. Uses independent judgement and discretion to make decisions on customer related matters within one’s authority. Escalates matters to Senior Management that are outside the authority of the role. Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate
- Responsible for ensuring team members are operating within the bank’s risk protocol and framework.
Risk Management
- Uses independent judgement and discretion to make decisions. Identifies, assesses, monitors, controls, reports, and mitigates risk in accordance with the Risk Governance Framework, in the context of their specific accountabilities.
People Management / Leadership
- Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance & 1LoD requirements. Support staff members in new client acquisition, structuring loans, pricing, deepening relationships.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
- Education level required: College, Vocational or Associates Degree (2 years or equivalent)
- Minimum experience required: 10+ Years in banking with a focus on relationship management & business development.
Preferred Qualifications:
- Education level required: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
- Credit Training
Job Competencies:
- Strong knowledge of financial products/services, including lending and cash management
- People Leadership, Coaching & Motivation
- Sales & Relationship Management
- Customer Service
- Communications
- Organizational Skills
- Local travel to visit clients and prospects required.
- Ability to make independent decisions balancing risk
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
About the Company
Flagstar Bank
On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York.
At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators.
We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know..